Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: AI Personalization, Personalized Service, Augmented and Virtual Reality (AR/VR), Media Production, Media and Communications, Digital Media Strategy, Media Strategy, Revenue Management, Content Creation, Web Content, Brand Management, E-Commerce, Social Media Strategy, Social Media, Community Organizing, Innovation, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory

Skills you'll gain: Human Factors (Security), Security Awareness, Computer Security Awareness Training, Cyber Governance, Cyber Security Strategy, Cyber Security Policies, Cyber Attacks, Cyber Risk, Data Ethics, Usability, Cyber Security Assessment, Security Strategy, Cybersecurity, Cyber Threat Intelligence, Security Management, Cyber Threat Hunting, Data Security, Network Security, Cloud Security, Mobile Security

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Large Language Modeling, Program Development, Workflow Management, Business Strategy, Process Optimization, Content Creation, IBM Cloud, Image Analysis

Skills you'll gain: TikTok, Target Audience, Content Strategy, Content Creation, Product Roadmaps, Social Media Strategy, Growth Strategies, Drive Engagement

Skills you'll gain: Customer Engagement, AI Personalization, Media Production, Media Strategy, Media and Communications, Community Organizing, Augmented and Virtual Reality (AR/VR), Digital Media Strategy, Content Creation, Social Media Strategy, Web Content, Social Media, Revenue Management, Innovation, Brand Management, Data-Driven Decision-Making, E-Commerce, Video Production, User Centered Design, Game Theory

Skills you'll gain: Content Strategy, Video Production, Content Development and Management, Social Media Strategy, Content Creation, Content Performance Analysis, Calendar Management, Google Analytics, Ideation, Target Audience, Operational Efficiency

Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Technical Writing, Rapport Building, Verbal Communication Skills, Communication, Communication Strategies, Marketing Communications

Skills you'll gain: TikTok, Product Promotion, Content Strategy, E-Commerce, Product Demonstration, Strategic Partnership, Revenue Management, Social Media Strategy, Brand Marketing, Social Media, Live Streaming

Skills you'll gain: Facebook, Social Media Content, Social Media Management, Content Strategy, Social Media Marketing, Social Media Strategy, Drive Engagement, Live Streaming, Social Media Campaigns, Content Management, Community Development, Content Creation, Scheduling

Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Content Creation, Storytelling, Content Strategy, Content Management, Target Audience, Performance Metric

Skills you'll gain: Video Production, Web Analytics and SEO, Search Engine Optimization, Content Strategy, Content Performance Analysis, Content Creation, Branding, Marketing Channel, Live Streaming, Storytelling