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    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: New
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      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

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      Cisco Learning and Certifications

      Implementing Complex MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Wide Area Networks, Routing Protocols, Border Gateway Protocol, Network Routers, Network Routing, Network Planning And Design, Network Architecture, Servers

      Beginner · Course · 1 - 4 Weeks

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      Coursera

      Instagram Stories: Maximize Interaction

      Skills you'll gain: Instagram, User Feedback, Drive Engagement, Customer Engagement, Storytelling, Social Media, Brand Marketing, Social Media Marketing, Target Audience, Social Media Content, Content Creation

      Beginner · Course · 1 - 4 Weeks

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      Starweaver

      Financial Leadership in Hospitality

      Skills you'll gain: Financial Statement Analysis, Advanced Analytics, Financial Analysis, Variance Analysis, Hospitality Management, Performance Analysis, Budget Management, Hospitality, Performance Measurement, Income Statement, Business Process Management, Analytics, Budgeting, Data-Driven Decision-Making, Business Process Improvement, Balance Sheet, Performance Improvement, Financial Forecasting, Finance, Leadership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Intermediate · Specialization · 3 - 6 Months

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      Coursera

      Mapping the Mission: User Personas & Journey Design in Figma

      Skills you'll gain: Design Research, User Experience, Customer experience improvement

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
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      University of Maryland, College Park

      Artificial Intelligence in Government

      Skills you'll gain: Automation, Artificial Intelligence, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Generative AI, Technical Consulting, Performance Measurement, Procurement, Organizational Change, Natural Language Processing, Scalability, Ethical Standards And Conduct

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
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      173 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
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      Universiteit Leiden

      International Humanitarian Law in Theory and Practice

      Skills you'll gain: Law, Regulation, and Compliance, International Relations, Conflict Management, Legal Proceedings, Case Law, Ethical Standards And Conduct, Legal Research, Investigation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
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      University of Minnesota

      Individual Development Plan (IDP)

      Skills you'll gain: Goal Setting, Planning, Professional Development, Professional Networking, Personal Development, Timelines, Strategic Planning, Relationship Building, Self-Awareness, Accountability, Resource Utilization, Time Management, Adaptability

      Beginner · Course · 1 - 4 Weeks

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      Coursera

      Facebook Live: Real-Time Engagement

      Skills you'll gain: Facebook, Live Streaming, Scheduling, Drive Engagement, Social Media, Social Media Management, Communication Planning, Customer Engagement, Social Media Strategy, Social Media Content, Production Schedule, Video Production, Event Planning, Content Strategy, Technical Support

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Pearson

      CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5

      Skills you'll gain: Cyber Security Assessment, Cyber Security Strategy

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer success courses

    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Implementing Complex MPLS VPNs: Cisco Learning and Certifications
    • Instagram Stories: Maximize Interaction: Coursera
    • Financial Leadership in Hospitality: Starweaver
    • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • Artificial Intelligence in Government: University of Maryland, College Park
    • Luxury Hospitality & Brand Innovation: Starweaver
    • International Humanitarian Law in Theory and Practice : Universiteit Leiden
    • Individual Development Plan (IDP): University of Minnesota

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