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    Results for "self service technologies"

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      364 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Cybersecurity Analyst

      Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      26K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IT Fundamentals for Cybersecurity

      Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Operating Systems, Windows Servers, Cyber Risk, Data Ethics, Cyber Attacks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Project Manager

      Skills you'll gain: Software Development Life Cycle, Stakeholder Engagement, Agile Software Development, Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Software Architecture, Development Environment, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta Full-Stack Developer

      Skills you'll gain: Jest (JavaScript Testing Framework), Django (Web Framework), Version Control, Restful API, Responsive Web Design, Unix Commands, HTML and CSS, Git (Version Control System), GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), React.js, Mobile Development, SQL, Database Design, API Design, Linux Commands, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      24K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: New AI skills
      New AI skills
      G

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Spreadsheet Software, A/B Testing, Loyalty Programs, E-Commerce, Campaign Management, Customer experience strategy (CX), Customer Relationship Management, Marketing, Interviewing Skills, Applicant Tracking Systems

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Agentic AI and AI Agents for Leaders

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Workflow Management, Agentic systems, Productivity, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Business Process Automation, Personalized Service, Large Language Modeling, Automation, Business Transformation, Expense Management, Creative Thinking, Ingenuity, Technology Strategies, Productivity Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Full Stack Software Developer

      Skills you'll gain: Prompt Engineering, Istio, Software Development Life Cycle, Node.JS, Cloud Computing Architecture, Server Side, Application Deployment, React Redux, Kubernetes, Cloud Services, Django (Web Framework), Software Architecture, Object-Relational Mapping, Git (Version Control System), Flask (Web Framework), Full-Stack Web Development, Cascading Style Sheets (CSS), Cloud Computing, Jupyter, Engineering Software

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      56K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Data Analysis Expressions (DAX), Data Analysis, Data Integration, Organizational Skills, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      401 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agent Developer

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, AI Personalization, Document Management, Agentic systems, Artificial Intelligence, Personalized Service, Large Language Modeling, OpenAI, Risk Management Framework, Expense Management, Microsoft Excel, Software Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.2K reviews

      Beginner · Specialization · 3 - 6 Months

    1234…382

    In summary, here are 10 of our most popular self service technologies courses

    • Introduction to Customer Service: CVS Health
    • CVS Health Call Center Customer Service: CVS Health
    • IBM Cybersecurity Analyst: IBM
    • IT Fundamentals for Cybersecurity: IBM
    • IBM IT Project Manager: IBM
    • Meta Full-Stack Developer: Meta
    • Google Digital Marketing & E-commerce: Google
    • Agentic AI and AI Agents for Leaders: Vanderbilt University
    • HubSpot: Working with a ticketing system : Coursera Project Network
    • IBM Full Stack Software Developer: IBM

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