Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Market Dynamics, Cost Benefit Analysis, Regulatory Affairs, Plant Operations and Management, Operating Cost, Basic Electrical Systems, Operational Efficiency

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Internal Communications, Marketing Management, Consumer Behaviour, Company, Product, and Service Knowledge, Performance Improvement, Target Audience

Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Brand Marketing, Marketing Design, Strategic Marketing, Strategic Partnership, Marketing Communications, Persona Development, Organizational Strategy, Marketing, Marketing Strategies, Internal Communications, Customer experience improvement, Marketing Management, Personal Development, Consumer Behaviour, Business Strategy

Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management

Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Customer experience strategy (CX), Customer Retention, Marketing, Communication Strategies, Consumer Behaviour

Skills you'll gain: FinTech, Financial Regulation, Financial Services, Mobile Banking, Application Programming Interface (API), Banking Services, Interoperability, Banking, Payment Systems, Regulatory Compliance, Finance, Business Strategies, Retail Banking, Data Access, Innovation, Data Governance, Customer experience improvement, Data Sharing, General Data Protection Regulation (GDPR), Data Security

Skills you'll gain: Order Management, Inventory Management, Inventory Management System, Inventory Control, Inventory Accounting, Warehouse Management, Materials Management, Cost Accounting, Performance Reporting, Accounting Software, Job Analysis

Skills you'll gain: Digital Transformation, Media and Communications, Journalism, Media Strategy, Media Relations, Digital Media Strategy, Revenue Management, Advertising, Digital Marketing, Brand Management, Intellectual Property, Content Creation, Public Relations, Storytelling, Social Media Campaigns, Video Production, Social Media, Social Media Marketing, Crisis Management, Communication Strategies

Skills you'll gain: Landscape Architecture, Architecture and Construction, Building Design, Civil and Architectural Engineering, Building Codes, Community Development, Public Works, Civil Engineering, Construction, Health Equity, Land Management, Land Development, Architectural Design, Environmental Engineering, Environment, Geographic Information Systems, Environmental Science, Spatial Analysis, Policy Analysis, Water Resources

Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Linux, Linux Administration, Linux Commands, Command-Line Interface, User Accounts, System Monitoring, File Management, Open Source Technology, OS Process Management, Systems Administration, Remote Access Systems, General Networking, Firewall, Web Services

Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Empathy, Customer Service, Verbal Communication Skills, Customer experience improvement, Assertiveness, Conflict Management, Interviewing Skills, Consumer Behaviour, Problem Solving