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    Results for "customer and client support"

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Intuit Academy Bookkeeping

      Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Inventory Accounting, Payroll, Bookkeeping, QuickBooks (Accounting Software), Payroll Administration, Inventory Control, Payroll Processing, Income Statement, Balance Sheet, Depreciation, Fixed Asset, Payroll Tax, Property Accounting, Financial Analysis, Sales Tax, Ledgers (Accounting), Accounting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      937 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management Principles and Practices

      Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Peer Review, Budgeting, Scheduling, Project Management Life Cycle, Risk Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Python for Everybody

      Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Web Services, Restful API, Data Modeling, Programming Principles, Application Programming Interface (API), Data Structures, Data Collection, Data Visualization Software, Data Manipulation, Computer Programming, Python Programming, Data Import/Export, Software Installation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      278K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM DevOps and Software Engineering

      Skills you'll gain: CI/CD, Istio, Open Web Application Security Project (OWASP), Software Development Life Cycle, Continuous Integration, Linux Commands, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Kubernetes, Bash (Scripting Language), Cloud Services, DevOps, Git (Version Control System), Flask (Web Framework), Jupyter, Grafana

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Relationship Management, Customer Service, E-Commerce, Customer Retention, Digital Marketing, Web Analytics, Marketing Analytics, Data-Driven Decision-Making, Performance Analysis, Presentations, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Strategic Leadership and Management

      Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Conflict Management, Organizational Strategy, Trustworthiness, Team Building, Strategic Leadership, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Team Motivation, Change Management, Decision Making, Leadership Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM AI Product Manager

      Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, Large Language Modeling, Product Planning, ChatGPT, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Stakeholder Engagement, Stakeholder Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • S

      Stanford University

      Stanford Introduction to Food and Health

      Skills you'll gain: Cooking, Nutrition and Diet, Preventative Care, Food and Beverage, Public Health and Disease Prevention, Behavioral Health, Clinical Nutrition, Chronic Diseases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Operating Systems and You: Becoming a Power User

      Skills you'll gain: Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management, Authorization (Computing), Virtualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 3 Months

    1…567…834

    In summary, here are 10 of our most popular customer and client support courses

    • Intuit Academy Bookkeeping: Intuit
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Project Management Principles and Practices: University of California, Irvine
    • Python for Everybody: University of Michigan
    • Call Center Customer Service: CVS Health
    • IBM DevOps and Software Engineering: IBM
    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Strategic Leadership and Management: University of Illinois Urbana-Champaign
    • IBM AI Product Manager: IBM
    • Stanford Introduction to Food and Health: Stanford University

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