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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: New
      New
      G

      Google Cloud

      Security Command Center Enterprise 使用入门

      Skills you'll gain: Threat Management, Vulnerability Management, Threat Detection, Cloud Security, Vulnerability Assessments, Multi-Cloud, Security Management, Incident Management, Risk Management Framework, Security Information and Event Management (SIEM), Enterprise Security

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini in Google Sheets - Português Brasileiro

      Skills you'll gain: Google Sheets, Google Workspace, Generative AI, Spreadsheet Software, Prompt Engineering, Data Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Introdução à segurança no mundo da IA

      Skills you'll gain: Security Strategy, Data Security, Risk Management, Safety and Security, Data Ethics, Business Risk Management, Regulation and Legal Compliance, Compliance Management, Cybersecurity, Infrastructure Security, Artificial Intelligence, Machine Learning, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Google Workspace のデータ ガバナンス

      Skills you'll gain: Data Loss Prevention, Data Governance, Gmail, Google Workspace, Data Management, Information Management, Data Security, Regulatory Requirements, Data Storage, Email Security, Personally Identifiable Information, File Management, Data Import/Export

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini in Google Docs - 한국어

      Skills you'll gain: Generative AI, Prompt Engineering, Google Workspace, Document Management, Technical Writing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Conceptos básicos de Google Cloud VMware Engine

      Skills you'll gain: Private Cloud, VMware ESX Servers, Virtual Machines, Google Cloud Platform, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Management, Cloud Computing, Data Storage, Virtual Private Networks (VPN), Data Migration, Network Architecture, Firewall

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Preparing for Your Cloud Architect Journey - Português

      Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Solution Architecture, Cloud Management, Cloud Computing, Cloud Security, System Implementation, Process Improvement, Google Cloud Platform, Test Planning, Cost Management, Business Requirements, Scalability

      Advanced · Course · 1 - 3 Months

    • G

      Google Cloud

      Gemini in Google Drive - 简体中文

      Skills you'll gain: Google Workspace, Document Management, Generative AI, Prompt Engineering, File Management

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Découvrir Cloud Spanner

      Skills you'll gain: Google Cloud Platform, NoSQL, Cloud Applications, Database Administration, Relational Databases, Database Management, Database Architecture and Administration, Database Design, Query Languages, Serverless Computing, Data Migration, Transaction Processing

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Networking in Google Cloud: Network Security - 日本語版

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Continuous Monitoring, Network Security, Network Monitoring, Proxy Servers, Intrusion Detection and Prevention, Threat Detection, Firewall, Google Cloud Platform, Infrastructure Security, Network Troubleshooting, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Gemini for end-to-end SDLC - 繁體中文

      Skills you'll gain: Debugging, Web Applications, Development Testing, Application Development, Web Development, Generative AI, Software Development Life Cycle, Software Development Tools, Application Lifecycle Management, Google Cloud Platform, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular conflict management courses

    • Security Command Center Enterprise 使用入门: Google Cloud
    • Gemini in Google Sheets - Português Brasileiro: Google Cloud
    • Introdução à segurança no mundo da IA: Google Cloud
    • Google Workspace のデータ ガバナンス: Google Cloud
    • Gemini in Google Docs - 한국어: Google Cloud
    • Conceptos básicos de Google Cloud VMware Engine: Google Cloud
    • Preparing for Your Cloud Architect Journey - Português: Google Cloud
    • Gemini in Google Drive - 简体中文: Google Cloud
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Découvrir Cloud Spanner: Google Cloud

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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