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Results for "customer success management"
Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Agile Software Development, Stakeholder Engagement, Agile Methodology, Project Management Life Cycle, Kanban Principles, Change Management, Project Management Office (PMO), Organizational Change, Organizational Strategy, Agile Project Management, Governance, Earned Value Management, Cost Management, Team Building, Communication Planning, Project Management, Risk Management
University of Virginia
Skills you'll gain: Project Planning, Earned Value Management, Project Risk Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Project Schedules, Stakeholder Communications, Work Breakdown Structure, Dependency Analysis, Agile Methodology, Kanban Principles
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Motivational Skills, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Professional Networking, Business Leadership, Leadership Development
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Investments, Market Liquidity, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Performance Analysis, Business Ethics
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Innovation, Analytics, Product Improvement, Business Analytics, Ideation, Product Lifecycle Management, Sprint Retrospectives
Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Project Controls, Project Management, Project Management Life Cycle
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Innovation, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Organizational Strategy, Team Management, Business Strategy, Leadership, Lean Methodologies, Strategic Decision-Making
SkillUp EdTech
Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Product Planning, Project Management Life Cycle, Product Marketing, Stakeholder Management, Competitive Analysis, Product Testing, Project Planning, Business Development, Agile Product Development, Product Requirements, Commercialization, Business Planning, Ideation, Product Strategy
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
In summary, here are 10 of our most popular customer success management courses
- IBM Program Manager:Â IBM
- Fundamentals of Project Planning and Management:Â University of Virginia
- Leading People and Teams:Â University of Michigan
- Investment Management:Â University of Geneva
- Digital Product Management:Â University of Virginia
- Engineering Project Management:Â Rice University
- Hotel Management: Distribution, Revenue and Demand Management:Â ESSEC Business School
- Innovation Management:Â Erasmus University Rotterdam
- Product Management Certification:Â SkillUp EdTech
- Call Center Customer Service:Â CVS Health