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    • Service Design

    Service Design Courses Online

    Explore service design for creating user-centric services. Learn to design and improve service experiences across various industries.

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    Explore the Service Design Course Catalog

    • U

      University of Pennsylvania

      Gamification

      Skills you'll gain: Game Design, Solution Design, Design Thinking, Human Centered Design, Drive Engagement, Industrial and Organizational Psychology, Employee Engagement, Organizational Development, Behavioral Economics, Emerging Technologies, Risk Analysis, Customer Engagement, Psychology, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      403 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Introduction to UI Design

      Skills you'll gain: User Interface (UI) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, UI/UX Research, Design Strategies, Design Research, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Online Learning Design for Educators

      Skills you'll gain: Video Production, Infographics, Course Development, Multimedia, Peer Review, Discussion Facilitation, Content Creation, Constructive Feedback, Instructional Design, Education Software and Technology, Design Thinking, Pedagogy, Media Production, Learning Management Systems, Teaching, Design, Planning, Virtual Environment, Collaboration, System Configuration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      390 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Product Ideation, Design, and Management

      Skills you'll gain: Stakeholder Management, Product Management, Product Development, New Product Development, Wireframing, Financial Statements, Product Design, User Experience Design, Team Leadership, Prototyping, Competitive Analysis, Commercialization, Product Lifecycle Management, Financial Modeling, Value Propositions, Proposal Writing, Innovation, Target Market, Market Opportunities, Ideation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      689 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      McMaster University

      Experimentation for Improvement

      Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Process Improvement and Optimization, Regression Analysis, Process Optimization, Statistical Software, Mathematical Modeling, R Programming, Data Analysis, Statistical Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      923 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Graphic Design

      Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Typography, Adobe InDesign, Design Reviews, Adobe Photoshop, Design Elements And Principles, Peer Review, Color Theory, Editing, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sensors and Sensor Circuit Design

      Skills you'll gain: Embedded Systems, Embedded Software, Electronic Systems, Hardware Design, Electronics Engineering, Electronics, Electronic Components, Thermal Management, Electrical Wiring, Laboratory Equipment, Design Specifications, Debugging, Schematic Diagrams, Engineering Calculations, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Advanced · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use Canva to Create Desktop and Mobile-friendly Web Pages.

      Skills you'll gain: Canva (Software), Web Design and Development, Web Applications, Web Content, Digital Publishing, Graphic and Visual Design Software, Visual Design, Social Media, Graphic Design, User Accounts, Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular service design courses

    • Gamification: University of Pennsylvania
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Creative Design, Prototyping, and Testing: University of Maryland, College Park
    • Introduction to UI Design: University of Minnesota
    • Online Learning Design for Educators: Macquarie University
    • Product Ideation, Design, and Management: University of Maryland, College Park
    • Experimentation for Improvement: McMaster University
    • Graphic Design: University of Colorado Boulder
    • Sensors and Sensor Circuit Design: University of Colorado Boulder

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