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Explore the Customer Insights Course Catalog
- Status: NewStatus: Preview
Skills you'll gain: Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Marketing Automation, Cross Selling, Marketing Strategies, Sales Prospecting, Sales, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Customer experience improvement
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, Usability Testing, User Experience Design, User Research, User Experience, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, Ideation, A/B Testing, Conceptual Design, Web Analytics, User Interface (UI)
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Social Media Management, Performance Measurement, Digital Media Strategy, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
- Status: New
Skills you'll gain: Program Implementation, Performance Measurement, Cleanliness, Key Performance Indicators (KPIs), Auditing
- Status: NewStatus: Free Trial
Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Competitive Intelligence, Strategic Sourcing, Customer Demand Planning, Competitive Analysis, Procurement, Market Intelligence, Purchasing, Supply Chain, Supplier Performance Management, Supplier Management, Inventory Management, Supply Management, Vendor Management, Management Consulting, Data Collection, Inventory Control, Business Intelligence, Supply Chain Management, Data Analysis
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Data Manipulation, Data Transformation, Data Cleansing, ChatGPT
- Status: Preview
Università Bocconi
Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cross-Functional Team Leadership, Communication, Leadership, Relationship Building, Ethical Standards And Conduct, Decision Making
- Status: NewStatus: Free Trial
Oracle
Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Hospitality Services, Social Media, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
- Status: NewStatus: Preview
O.P. Jindal Global University
Skills you'll gain: Mathematical Modeling, Network Model, Business Modeling, Operations Research, Microsoft Excel, Process Optimization, Business Analytics, Predictive Modeling, Data-Driven Decision-Making, Analytical Skills, Machine Learning, Bayesian Statistics
- Status: NewStatus: Preview
Skills you'll gain: TikTok, Video Production, Content Strategy, Social Media Content, Content Performance Analysis, Content Creation, Drive Engagement, Social Media Strategy, Social Media
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Generative AI Course for Marketing, Sales, and Campaigns:Â Simplilearn
- User Experience Research and Design:Â University of Michigan
- Digital Transformation in Hospitality:Â Starweaver
- 5S - Become a Certified 5S Specialist:Â Packt
- Python Case Study - Customer Brokerage Management System:Â EDUCBA
- Supply Chain Analytics:Â Rutgers the State University of New Jersey
- Microsoft Copilot for Power BI: AI-Powered Report Insights:Â Coursera Instructor Network
- International Leadership and Organizational Behavior: Università Bocconi
- Oracle Cloud and AI:Â Oracle
- Luxury Hospitality & Brand Innovation:Â Starweaver