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Explore the Google Course Catalog
Status: NewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment
In summary, here is our most popular google course
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
