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Results for "service management"
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Portfolio Management, Financial Statements, Financial Analysis, Investments, Finance, Financial Management, Capital Budgeting, Corporate Finance, Financial Statement Analysis, Financial Accounting, Cash Flows, Business Valuation, Return On Investment, Accounting, Accrual Accounting, Revenue Recognition, Financial Policy, Behavioral Economics, Risk Management
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Linux Commands, GitHub, Software Architecture, Bash (Scripting Language), Development Environment, Git (Version Control System), Version Control, Software Design, Software Engineering, Shell Script, Linux, Flask (Web Framework), Software Development Methodologies, Software Development Tools, Application Deployment, Web Scraping, Object Oriented Programming (OOP), Data Analysis, Python Programming
- Status: Preview
Johns Hopkins University
Skills you'll gain: Team Leadership, Team Management, Leadership and Management, Business Ethics, Organizational Strategy, Conflict Management, Team Building, Business Strategy, Project Management, Communication, Project Management Life Cycle, Influencing, Workflow Management, Employee Coaching, Business Communication, Decision Making, Coaching
- Status: Free Trial
Rice University
Skills you'll gain: Stakeholder Management, Cost Estimation, Communication Planning, Project Estimation, Scope Management, Stakeholder Communications, Project Controls, Project Scoping, Cost Management, Earned Value Management, Work Breakdown Structure, Quality Assurance, Risk Management, Team Management, Project Risk Management, Organizational Structure, Project Management, Project Documentation, Planning, Procurement
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Transportation, Supply Chain, and Logistics, Warehousing, Logistics, Warehouse Management, Inventory and Warehousing, Transportation Operations, Inventory Management System, Supply Chain, Customer Service, Operating Cost, Cost Benefit Analysis
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Employee Performance Management, Performance Appraisal, Performance Review, Management Training And Development, Performance Measurement, Constructive Feedback, Human Resource Strategy, Employee Engagement, Recognizing Others, Organizational Leadership, Goal Setting, Culture
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Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Preview
Howard University
Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Risk Management, Project Scoping, Project Implementation, Project Planning, Project Closure, Process Management, Stakeholder Management
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Financial Management: University of Illinois Urbana-Champaign
- The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London
- Applied Software Engineering Fundamentals: IBM
- Principles of Management: Johns Hopkins University
- Engineering Project Management: Rice University
- AI Foundations for Everyone: IBM
- CVS Health Call Center Customer Service: CVS Health
- Supply Chain Logistics: Rutgers the State University of New Jersey
- Managing Employee Performance: University of Minnesota
- Improving Customer Retention: Coursera Instructor Network