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Results for "customer experience improvement"
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
Skills you'll gain: Dashboard, Data Warehousing, Data Visualization, SQL, Data Storytelling, Data Migration, Data Security, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Data Management, Database Design, MySQL, Cloud Storage, Extract, Transform, Load, Data Architecture, Data Cleansing, Databases, Business Intelligence, Data Analysis
- Status: Free Trial
Google
Skills you'll gain: Python Programming, Programming Principles, Computer Programming, Algorithms, Data Structures, Problem Management, Debugging, Automation
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
- Status: Free Trial
Skills you'll gain: Cybersecurity, Security Controls, Security Awareness, Cyber Attacks, Computer Security, Information Systems Security, Network Security, Cyber Security Assessment, Security Management, Data Security, Data Ethics, Security Information and Event Management (SIEM), Enterprise Security, Threat Detection, Risk Management Framework, Incident Response, Network Analysis, Information Privacy
- Status: Free Trial
Skills you'll gain: SQL, Statistical Hypothesis Testing, Relational Databases, Statistical Analysis, Dashboard, Descriptive Statistics, Jupyter, Data Visualization, Stored Procedure, Statistical Methods, Web Scraping, Probability Distribution, Probability & Statistics, Statistics, Data Analysis Software, Data Visualization Software, Data Science, Object Oriented Programming (OOP), Data Analysis, Python Programming
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Data Visualization, Data Validation, Rmarkdown, Data Integrity, Interactive Data Visualization, Data Ethics, Dashboard, Ggplot2, Data Quality, Stakeholder Communications, Data Literacy, Data Visualization Software, Data Analysis, SQL, Interviewing Skills, Analytical Skills, Applicant Tracking Systems
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
- Status: Free Trial
Skills you'll gain: User Experience Design, User Story, User Centered Design, Design Thinking, Human Centered Design, User Research, Competitive Analysis, Design Research, Innovation, Web Content Accessibility Guidelines, Creativity, Psychology, Storytelling
- Status: NewStatus: Free TrialStatus: AI skills
Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Shell Script, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Data Security
- Status: Free Trial
Skills you'll gain: Data Cleansing, Data Integrity, Data Quality, Sampling (Statistics), Data Transformation, Data Validation, Data Wrangling, Data Manipulation, Data Analysis, SQL, Sample Size Determination, Exploratory Data Analysis, Spreadsheet Software
In summary, here are 10 of our most popular customer experience improvement courses
- Call Center Customer Service: CVS Health
- IBM Data Management: IBM
- Crash Course on Python: Google
- HubSpot: Working with a ticketing system : Coursera Project Network
- Foundations of Cybersecurity: Google
- Data Science Fundamentals with Python and SQL: IBM
- Google Data Analytics: Google
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Introduction to CRM with HubSpot: Coursera Project Network
- Start the UX Design Process: Empathize, Define, and Ideate: Google