• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management Crm Software
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management (crm) software"

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Java Programming: Solving Problems with Software

      Skills you'll gain: Java, Debugging, Java Programming, Algorithms, Computer Programming, Program Development, Integrated Development Environments, Data Processing, Object Oriented Programming (OOP), Programming Principles, Problem Solving, Data Analysis, Solution Design, Data Manipulation, Statistical Methods, Descriptive Statistics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management

      Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Science

      Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Stored Procedure, Data Analysis Software, Database Design, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Data Modeling, Databases, R Programming, Database Management, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Reports, Dashboards, and Customer Success in Salesforce

      Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      249 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Virginia

      Fundamentals of Project Planning and Management

      Skills you'll gain: Project Planning, Planning, Earned Value Management, Project Management, Project Management Life Cycle, Project Risk Management, Project Scoping, Risk Management, Stakeholder Management, Cost Management, Project Schedules, Risk Analysis, Scheduling, Agile Methodology, Work Breakdown Structure, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      Y

      Yale University

      Financial Markets

      Skills you'll gain: Financial Market, Investment Banking, Portfolio Management, Finance, Capital Markets, Financial Services, Corporate Finance, Derivatives, Investments, Financial Regulation, Risk Management, Behavioral Economics, Equities, Underwriting, Securities (Finance), Lending and Underwriting, Market Dynamics, Governance, Insurance, Environmental Social And Corporate Governance (ESG)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Customer Relationship Building, Sales Strategy, General Sales Practices, Sales Presentation, Selling Techniques, Sales, Technical Sales, Market Analysis, Value Propositions, Competitive Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Management of Fashion and Luxury Companies

      Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon

      Introduction to Software Development

      Skills you'll gain: Object Oriented Programming (OOP), Java Programming, Java, Object Oriented Design, Program Development, Computer Programming, Software Development, Software Engineering, Programming Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Generative AI for Software Development

      Skills you'll gain: Prompt Engineering, Software Design Patterns, Large Language Modeling, Test Automation, Collaborative Software, Software Architecture, Software Testing, Debugging, Software Documentation, Dependency Analysis, Database Management, Technical Documentation, Software Systems, System Design and Implementation, Configuration Management, Generative AI, Software Engineering, Software Development, Code Review, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      609 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding and Customer Experience

      Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Business Ethics, Customer Insights, Brand Management, Brand Strategy, User Experience, Experience Design, Business Risk Management, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      536 reviews

      Intermediate · Course · 1 - 3 Months

    1…789…834

    In summary, here are 10 of our most popular customer relationship management (crm) software courses

    • Java Programming: Solving Problems with Software: Duke University
    • Digital Product Management: University of Virginia
    • Introduction to Data Science: IBM
    • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
    • Fundamentals of Project Planning and Management: University of Virginia
    • Financial Markets: Yale University
    • Software Sales: Coursera Instructor Network
    • Management of Fashion and Luxury Companies: Università Bocconi
    • Introduction to Software Development: Amazon
    • Generative AI for Software Development: DeepLearning.AI

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok