Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "it service management"
- Status: Preview
University of Copenhagen
Skills you'll gain: Data Ethics, Data Literacy, Data Analysis, Law, Regulation, and Compliance, Data Governance, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Social Sciences, Journalism, Education and Training, Environmental Monitoring, Algorithms
- Status: Free Trial
University of Michigan
Skills you'll gain: Employee Coaching, Team Management, Team Leadership, Talent Management, Team Motivation, Talent Pipelining, Team Building, Visionary, Performance Appraisal, Influencing, Cross-Functional Team Leadership, Teamwork, Constructive Feedback, Goal Setting, Intercultural Competence, Leadership, Organizational Leadership, Personal Development, Persuasive Communication, Professional Development
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Preview
The Hong Kong University of Science and Technology
Skills you'll gain: Financial Auditing, IT Management, Risk Management, Auditors Report, Change Management
- Status: Free Trial
Skills you'll gain: Data Literacy, Data Mining, Generative AI, Enterprise Architecture, OpenAI, Data Analysis, Data Science, Data Architecture, Strategic Decision-Making, Information Architecture, Data-Driven Decision-Making, Big Data, Data Management, Strategic Thinking, Natural Language Processing, Artificial Intelligence, Analytics, Business Ethics, Governance Risk Management and Compliance, Leadership
- Status: Free Trial
University of Colorado System
Skills you'll gain: Database Design, Database Development, Database Management, Database Management Systems, Data Modeling, Databases, Relational Databases, Oracle Databases, SQL, PostgreSQL, Data Integrity
Coursera Project Network
Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market
- Status: Free Trial
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Management, Customer experience strategy (CX), Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Product Management, Product Strategy, Product Marketing, Customer Engagement, Design and Product, Portfolio Management, Stakeholder Engagement, Employee Engagement
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Data Literacy – What is it and why does it matter?: University of Copenhagen
- Leading People and Teams: University of Michigan
- HubSpot: Working with a ticketing system : Coursera Project Network
- Foundations of Management: IESE Business School
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Call Center Customer Service: CVS Health
- Information Systems Auditing, Controls and Assurance: The Hong Kong University of Science and Technology
- IBM AI Foundations for Business: IBM
- Database Management Essentials: University of Colorado System
- Create Customer Support Data with Google Sheets: Coursera Project Network