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    Results for "self service technologies"

    • S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Retention, Loyalty Programs, Customer Engagement, Customer Insights, Customer Analysis, Relationship Management, Customer experience strategy (CX), Personalized Service, Target Market, Data-Driven Decision-Making, Business Intelligence, Trend Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Self-Driving Cars

      Skills you'll gain: Computer Vision, Image Analysis, Control Systems, Embedded Software, Automation, Deep Learning, Software Architecture, Computer Graphics, Simulations, Safety Assurance, Artificial Neural Networks, Global Positioning Systems, Visualization (Computer Graphics), Estimation, Algorithms, Machine Learning Methods, Predictive Modeling, Scenario Testing, Data Structures, Spatial Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of London

      Finding Your Professional Voice: Confidence & Impact

      Skills you'll gain: Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Personal Attributes, Executive Presence, Emotional Intelligence, Mindfulness, Respiration, Stress Management, Anatomy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Key Technologies for Business

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Large Language Modeling, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Artificial Intelligence, Cloud Platforms, Cloud Hosting, Cloud Engineering, OpenAI, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Cloud Computing, Data Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      101K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I
      I

      Multiple educators

      IBM and ISC2 Cybersecurity Specialist

      Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Security Controls, Disaster Recovery, Peripheral Devices, Cybersecurity, Configuration Management, Computing Platforms, Cloud Security, Cloud Technologies, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, Cloud Hosting, Cloud Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Customer experience improvement, Program Development, Customer Insights, Workflow Management, Automation, Content Creation, Image Analysis, Virtual Environment, Business Ethics, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.2K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security in Google Cloud

      Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Data Storage Technologies, Threat Management, Virtual Private Networks (VPN)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Python for Data Science, AI & Development

      Skills you'll gain: Jupyter, Python Programming, Data Structures, Web Scraping, Data Manipulation, Programming Principles, Pandas (Python Package), Computer Programming, Object Oriented Programming (OOP), Restful API, NumPy, Application Programming Interface (API), Data Analysis, Data Import/Export, File Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      42K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Battery Technologies

      Skills you'll gain: Electrical Systems, Electric Power Systems, Electrical Safety, Energy and Utilities, Environmental Regulations, Basic Electrical Systems, Electrical Power, Manufacturing and Production, Manufacturing Processes, Equipment Design, Production Process, Thermal Management, Manufacturing Operations, Chemistry, Safety Assurance, Reliability, Electronic Components, Electrical Engineering, Chemical Engineering, Performance Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      190 reviews

      Beginner · Specialization · 3 - 6 Months

    1234…376

    In summary, here are 10 of our most popular self service technologies courses

    • Customer Relationship Management: Starweaver
    • Self-Driving Cars: University of Toronto
    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • Finding Your Professional Voice: Confidence & Impact: University of London
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • Key Technologies for Business: IBM
    • IBM and ISC2 Cybersecurity Specialist: ISC2
    • Customer Service Fundamentals: Knowledge Accelerators
    • Generative AI for Customer Support: IBM
    • Security in Google Cloud: Google Cloud

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