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Results for "service management"
Status: NewStatus: Free TrialSkills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Technical Management, IT Management, Problem Management, Incident Management, Change Control
Status: Free TrialStatus: AI skillsSkills you'll gain: Project Closure, Agile Project Management, Project Management Life Cycle, Project Planning, Project Management, Project Controls, Milestones (Project Management), Communication Planning, Scope Management, Agile Methodology, Project Risk Management, Project Scoping, Sprint Retrospectives, Sprint Planning, Agile Product Development, Backlogs, Project Schedules, Project Performance, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialIllinois Tech
Skills you'll gain: Process Management, Business Process, Process Analysis, Performance Improvement, Process Improvement, Operational Analysis, Business Process Improvement, Business Process Modeling, Operational Excellence, Process Mapping, Quality Improvement, Quality Management, Continuous Improvement Process, Operational Efficiency, Performance Measurement, Return On Investment, Risk Management, Change Management, Project Management, Pareto Chart
Status: PreviewBoard Infinity
Skills you'll gain: Statistical Process Controls, Quality Management, Quality Management Systems, Product Quality (QA/QC), ISO 9000 Series, User Feedback, Quality Improvement, Customer experience improvement, Service Improvement, Customer Service, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Capability, Product Improvement, Technical Standard, Customer Insights, Pareto Chart
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
What brings you to Coursera today?
Status: PreviewStarweaver
Skills you'll gain: Performance Management, Delegation Skills, Management Training And Development, Motivational Skills, Employee Performance Management, Cultural Responsiveness, Emotional Intelligence, People Management, Team Building, Collaboration, Leadership, Communication Strategies, Cross-Functional Collaboration
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Status: Free TrialMacquarie University
Skills you'll gain: Risk Management Framework, Influencing, Persuasive Communication, Storytelling, Conflict Management, Risk Management, Overcoming Objections, Governance Risk Management and Compliance, Rapport Building, Operational Risk, Negotiation, Change Management, Leadership, Governance, Organizational Change, Communication, Business Transformation, Interpersonal Communications, Mediation, Innovation
Status: PreviewUniversità Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
Searches related to service management
In summary, here are 10 of our most popular service management courses
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- Google Project Management:: Google
- Operations and Process Management: Illinois Tech
- Quality Improvement and Management: Board Infinity
- Business Analysis & Process Management: Coursera Project Network
- Introduction to Operations Management: University of Pennsylvania
- Management Skills for New Managers: Starweaver
- Customer Service Fundamentals: Knowledge Accelerators
- Google IT Support: Google
- Influencing: Storytelling, Change Management and Governance: Macquarie University
