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Results for "understand how to think like a customer and put yourself in their shoes"
Duke University
Skills you'll gain: Persuasive Communication, Research, Interpersonal Communications, Interactive Learning
Skills you'll gain: Artificial Intelligence, Generative AI, OpenAI, Deep Learning, Artificial Neural Networks, ChatGPT, Governance, Machine Learning, Business Transformation, Business Technologies, Ethical Standards And Conduct, Computer Vision, Emerging Technologies, Natural Language Processing
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Transaction Processing
DeepLearning.AI
Skills you'll gain: Computer Vision, Deep Learning, Image Analysis, Natural Language Processing, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Supervised Learning, Keras (Neural Network Library), Artificial Intelligence, Applied Machine Learning, PyTorch (Machine Learning Library), Machine Learning, Debugging, Performance Tuning, Machine Learning Methods, Python Programming, Data-Driven Decision-Making, Text Mining, Machine Learning Algorithms
The State University of New York
Skills you'll gain: Business Writing, Personal Attributes, Concision, Organizational Skills, Professional Development, Peer Review, Action Oriented, Talent Recruitment, Detail Oriented
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Creative Problem-Solving, Generative AI, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Ingenuity, Teaching, Interactive Learning, Instructional Strategies, Lesson Planning, Technical Communication, Student Engagement, Creativity, Curiosity, Resourcefulness, Curriculum Planning, Open Mindset, Natural Language Processing
Stanford University
Skills you'll gain: Feature Engineering, Pharmaceuticals, Data Ethics, Clinical Data Management, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Data Mining, Health Care, Applied Machine Learning, Electronic Medical Record, Machine Learning Algorithms, Machine Learning, Data Collection, Health Care Administration, Artificial Neural Networks, Medicare, Quality Improvement, Health Care Procedure and Regulation, Artificial Intelligence
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
- Status: New AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Stakeholder Communications, Intrusion Detection and Prevention, Cyber Threat Intelligence, Threat Management, Cybersecurity, Network Protocols, Vulnerability Assessments, Network Architecture, Event Monitoring, Operating Systems, File Systems, Security Controls, Debugging, Python Programming
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Think Again I: How to Understand Arguments: Duke University
- Introduction to Artificial Intelligence (AI): IBM
- CVS Health Call Center Customer Service: CVS Health
- Deep Learning: DeepLearning.AI
- How to Write a Resume (Project-Centered Course): The State University of New York
- Customer Service Fundamentals: Knowledge Accelerators
- Financial Markets: Yale University
- Generative AI and ChatGPT for K-12 Educators: Vanderbilt University
- AI in Healthcare: Stanford University
- Google UX Design: Google