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    Results for "service management"

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Psychological First Aid

      Skills you'll gain: Active Listening, Crisis Intervention, Triage, Psychological Evaluations, Rapport Building, First Aid, Emergency Services, Interpersonal Communications, Patient Education And Counseling, Mental and Behavioral Health, Stress Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Skills for Business

      Skills you'll gain: Dashboard, Excel Macros, Data Cleansing, Excel Formulas, Microsoft Excel, Data Validation, Spreadsheet Software, Data Visualization, Data Analysis Expressions (DAX), Data Modeling, Data Management, Data Entry, Consolidation, Productivity Software, Automation, Business Modeling, Data Integrity, Financial Modeling, File Management, Business Reporting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      62K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Preparing to Manage Human Resources

      Skills you'll gain: Human Resource Strategy, Human Resources Management and Planning, Human Resource Policies, Compensation Management, Resource Management, People Management, Legal Risk, Labor Law, Industrial and Organizational Psychology, Employee Engagement, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Cybersecurity

      Skills you'll gain: Cybersecurity, Security Controls, Security Awareness, Cyber Attacks, Computer Security, Information Systems Security, Network Security, Cyber Security Assessment, Security Management, Data Security, Data Ethics, Security Information and Event Management (SIEM), Enterprise Security, Threat Detection, Risk Management Framework, Incident Response, Network Analysis, Information Privacy

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      36K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Introduction to Risk Management

      Skills you'll gain: Risk Management, Risk Modeling, Business Risk Management, Risk Appetite, Operational Risk, Credit Risk, Enterprise Risk Management (ERM), Risk Analysis, Capital Markets, Portfolio Management, Financial Market, Financial Regulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      741 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Introduction to Project Management

      Skills you'll gain: Timelines, Project Management Software, Project Scoping, Project Schedules, Project Management, Project Coordination, Work Breakdown Structure, Project Planning, Event Management, Stakeholder Management, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      The Business of Health Care

      Skills you'll gain: Health Equity, Financial Data, Financial Reporting, Financial Statement Analysis, Health Care Administration, Health Care, People Management, Leadership and Management, Health Disparities, Financial Analysis, Cash Flows, Decision Making, Organizational Change, Financial Modeling, Balance Sheet, Health Informatics, Health Systems, Profit and Loss (P&L) Management, Health Care Procedure and Regulation, Insurance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Drug Development Product Management

      Skills you'll gain: Clinical Trials, Pharmaceuticals, Clinical Research, Commercialization, Sales Strategy, Pharmacology, Intellectual Property, Strategic Partnership, Regulatory Affairs, Bioinformatics, Laboratory Research, New Business Development, Product Lifecycle Management, Market Dynamics, Business Development, Chemistry, Business Strategy, Portfolio Management, Health Care Procedure and Regulation, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Management Consulting

      Skills you'll gain: Data Visualization, Presentations, Data Storytelling, Executive Presence, Management Consulting, Consulting, Data Visualization Software, Benchmarking, Business Consulting, Storytelling, Microsoft PowerPoint, Data Cleansing, Interviewing Skills, Business Research, Project Scoping, Consultative Approaches, Problem Solving, Complex Problem Solving, Market Research, Performance Improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of North Texas

      Management Foundations in the Hospitality Industry

      Skills you'll gain: Hospitality Management, Human Resources Management and Planning, Recruitment, Training Programs, Customer experience improvement, Hospitality, Performance Appraisal, Recruitment Strategies, Employee Training, Business Ethics, Human Resources, Business Management, Legal Risk, Environmental Social And Corporate Governance (ESG), New Hire Orientations, Job Analysis, Employee Onboarding

      4.4
      Rating, 4.4 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of California, Davis

      The Strategy of Content Marketing

      Skills you'll gain: Content Marketing, Content Strategy, Marketing Strategy and Techniques, Content Creation, Customer experience strategy (CX), Marketing Analytics, Target Audience, Copywriting, Multimedia, Branding, Video Production, Business Ethics, Storytelling, Writing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      5.3K reviews

      Intermediate · Course · 1 - 3 Months

    Searches related to service management

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    1…111213…816

    In summary, here are 10 of our most popular service management courses

    • Psychological First Aid: Johns Hopkins University
    • Excel Skills for Business: Macquarie University
    • Preparing to Manage Human Resources: University of Minnesota
    • Foundations of Cybersecurity: Google
    • Introduction to Risk Management: New York Institute of Finance
    • Introduction to Project Management: Coursera Project Network
    • The Business of Health Care: University of Pennsylvania
    • Drug Development Product Management: University of California San Diego
    • Management Consulting: Emory University
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network

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