• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Conflict Resolution Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      321 reviews

      Beginner Ā· Professional Certificate Ā· 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad Austral

      Negociación 4.0

      Skills you'll gain: Negotiation, Conflict Management, Communication, Coaching, Influencing, Teamwork, Collaboration, Emotional Intelligence, Decision Making, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      849 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Autoridad, dirección y liderazgo

      Skills you'll gain: Delegation Skills, Supervision, Leadership and Management, Management Training And Development, Leadership Development, Team Leadership, Leadership, Organizational Leadership, Team Motivation, Professional Development, Business Leadership, Coordinating, Personal Development, Administration, People Development, Business Management, Decision Making, Coaching

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      3.2K reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Iniciación y Planificación de Proyectos

      Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Project Planning, Planning, Project Management, Influencing, Leadership and Management, Conflict Management, Leadership, Human Resources Management and Planning

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      4.5K reviews

      Mixed Ā· Course Ā· 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Florida

      The Science of Training Young Athletes

      Skills you'll gain: Coaching, Pediatrics, Kinesiology, Child Development, Working With Children, Child Health, Biology, Anatomy, Training Programs, Injury Prevention, Rehabilitation, Nutrition and Diet, Planning

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      962 reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      PMI-PMPĀ® Certification Training Course

      Skills you'll gain: Cost Management, Scope Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Project Management, Project Schedules, Project Management Institute (PMI) Methodology, Stakeholder Management, Adaptability, Cost Estimation, Kanban Principles, Project Scoping, Conflict Management, Project Management Office (PMO), Project Estimation, Project Planning, Risk Management, Team Management, Quality Management

      4.5
      Rating, 4.5 out of 5 stars
      Ā·
      309 reviews

      Intermediate Ā· Specialization Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Estrategias de Negociación

      Skills you'll gain: Overcoming Objections, Negotiation, Contract Negotiation, Communication, Active Listening, Personal Development, Teamwork, Professional Development, Conflict Management, Strategic Partnership, Interpersonal Communications, Overcoming Obstacles, Cooperation, Business Ethics, Business Strategy, Organizational Leadership, Leadership, Strategic Planning, Relationship Building, Persuasive Communication

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      1.1K reviews

      Intermediate Ā· Specialization Ā· 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Sales, Business Planning, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Customer Analysis, Business

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      506 reviews

      Intermediate Ā· Specialization Ā· 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Inspiring Leadership through Emotional Intelligence

      Skills you'll gain: Emotional Intelligence, Compassion, Coaching, Leadership Development, Organizational Change, Personal Development, Leadership, Resilience, Empathy, Self-Awareness, Stress Management, Positivity, Change Management, People Development, Mindfulness, Relationship Building

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      1.7K reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Leadership Development for Engineers

      Skills you'll gain: Conflict Management, Professional Networking, Team Motivation, Creative Problem-Solving, Team Management, Prioritization, Stress Management, Meeting Facilitation, Relationship Management, Goal Setting, Time Management, Relationship Building, Leadership Development, Team Leadership, Self-Awareness, Communication, Professional Development, Mentorship, Active Listening, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      1.1K reviews

      Beginner Ā· Specialization Ā· 3 - 6 Months

    • Status: Preview
      Preview
      T

      Tel Aviv University

      The Emergence of the Modern Middle East - Part I

      Skills you'll gain: World History, Political Sciences, International Relations, European History, Social Sciences, Economics, Governance, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      1.2K reviews

      Mixed Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      GoodwillĀ® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Customer Relationship Building, Professional Development, Diversity and Inclusion, Workforce Development, Recruitment, Ethical Standards And Conduct, Relationship Management, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Services

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      406 reviews

      Beginner Ā· Professional Certificate Ā· 3 - 6 Months

    Conflict Resolution learners also search

    Conflict Management
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    Business Calculus
    1…141516…63

    In summary, here are 10 of our most popular conflict resolution courses

    • CVS Health Retail Customer Service:Ā CVS Health
    • Negociación 4.0:Ā Universidad Austral
    • Autoridad, dirección y liderazgo:Ā Universidad Nacional Autónoma de MĆ©xico
    • Iniciación y Planificación de Proyectos:Ā Tecnológico de Monterrey
    • The Science of Training Young Athletes:Ā University of Florida
    • PMI-PMPĀ® Certification Training Course:Ā LearnKartS
    • Estrategias de Negociación:Ā Universidad Nacional Autónoma de MĆ©xico
    • Strategic Sales Management:Ā Fundação Instituto de Administração
    • Inspiring Leadership through Emotional Intelligence:Ā Case Western Reserve University
    • Leadership Development for Engineers:Ā Rice University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrackĀ® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    Ā© 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok