Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

Skills you'll gain: Presentations, Communication, Business Communication, Influencing, Persuasive Communication, Virtual Teams, Interpersonal Communications, Telecommuting, Meeting Facilitation, Strategic Communication, Public Speaking, Conflict Management, Negotiation, Digital Communications

Skills you'll gain: Slack (Software), Collaborative Software, Marketing Materials, Content Creation, Marketing Design, Content Marketing, Corporate Communications, Facebook, Social Media Content, Graphic Design, User Accounts, Marketing Communications, Multimedia, Digital Marketing

Skills you'll gain: Photo/Video Production and Technology, Promotional Materials, Marketing Materials, Presentations, Writing, Business Writing, Music, Content Creation, Branding, Target Audience, Communication, Aesthetics, Design Elements And Principles

Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability

Skills you'll gain: Personal Development, Self-Awareness, Stress Management, Problem Solving, Team Building, Emotional Intelligence, Conflict Management, People Management, Teamwork, Decision Making, Interpersonal Communications, Adaptability, Communication

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Automation

Skills you'll gain: Diversity Programs, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Cultural Sensitivity, Business Transformation, Safety Culture, Organizational Development, Organizational Leadership, Cross-Functional Team Leadership, Corporate Sustainability, Innovation, Leadership, Human Resource Policies, Change Management, Communication

Skills you'll gain: Project Risk Management, Communication Planning, Scope Management, Project Management, Change Management, Stakeholder Management, Risk Analysis, Project Performance, Project Documentation, Project Closure, Stakeholder Communications, Strategic Communication, Communication

Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Consumer Behaviour, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

Skills you'll gain: Negotiation, Influencing, Persuasive Communication, Communication, Collaboration, Relationship Building, Decision Making, Active Listening, Self-Awareness, Continuous Improvement Process

Skills you'll gain: Safety and Security, Emerging Technologies, Digital Communications, Cybersecurity, Empathy, Communication, Innovation, Creativity, Technology Strategies, Law, Regulation, and Compliance, Social Skills, Competitive Intelligence, Strategic Leadership