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Explore the CRM Course Catalog
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Marketing Automation, Performance Analysis, Social Media Campaigns, Marketing Strategies, Customer Insights, Data Ethics, OpenAI, ChatGPT, Business Ethics, Artificial Intelligence
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Lead Generation, Sales Process, Sales Management, Generative AI, Artificial Intelligence, Sales Prospecting, OpenAI, ChatGPT, Business Ethics, Customer Relationship Management (CRM) Software, Automation, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: Lead Generation, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, AI Personalization, Performance Analysis, B2B Sales, Marketing Automation, LinkedIn, Email Marketing, Customer Relationship Management (CRM) Software, Artificial Intelligence, Content Creation
- Status: Free Trial
University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Organizational Development, Automation, Artificial Intelligence, Business Ethics, Emerging Technologies, Customer Relationship Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Development, Customer Engagement, Lead Generation, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Business Workflow Analysis, ChatGPT, Business Ethics
- Status: Free Trial
UBITS
Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Negotiation, Retail Sales, Sales Presentation, Overcoming Objections, Stakeholder Management, Sales Strategy, Customer Relationship Management, Rapport Building, Accountability, Value Propositions, Customer experience strategy (CX), Business Development, Customer Relationship Building, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
Coursera Project Network
Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, Marketing, Business Strategy, Business
- Status: Free
Coursera Project Network
Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis
Coursera Project Network
Skills you'll gain: Blogs, Content Marketing, Content Creation, HubSpot CRM, Marketing Strategies, Customer Analysis, AI Personalization, MarTech, Marketing Automation, Customer Engagement, Email Marketing, Marketing Effectiveness, Digital Content, Artificial Intelligence
- Status: NewStatus: Free
DeepLearning.AI
Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls
In summary, here are 10 of our most popular crm courses
- Operaciones de ventas de Salesforce: Salesforce
- GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera Instructor Network
- GenAI for Lead Scoring and Identification: Coursera Instructor Network
- Sales Prospecting Mastery with Lemlist: AI-Driven Strategies: Coursera Project Network
- Generative AI Integration: Effects on Labor and Workforce: University of Michigan
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- GenAI for Sales Development Representatives: Coursera Instructor Network
- Business Developer: UBITS
- كيفية قياس عائد الاستثمار للتسويق باستخدام منصة هاب سبوت: Coursera Project Network
- Create a buyer persona diagram for businesses with Creately: Coursera Project Network