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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
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      Coursera

      Facebook Content Creation Essentials

      Skills you'll gain: Facebook, Drive Engagement, Social Media Content, Content Creation, Copywriting, Ideation, Customer Engagement, Photo/Video Production and Technology, Social Media, Video Production, Storytelling, Digital Content, Photo Editing, Generative AI Agents, Writing, Video Editing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

      Beginner · Course · 1 - 4 Weeks

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      Coursera

      Instagram Stories: Maximize Interaction

      Skills you'll gain: Instagram, User Feedback, Drive Engagement, Customer Engagement, Storytelling, Social Media, Brand Marketing, Social Media Marketing, Target Audience, Social Media Content, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Cisco Learning and Certifications

      Examining MPLS VPN Operation

      Skills you'll gain: Border Gateway Protocol

      Beginner · Course · 1 - 3 Months

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      Coursera

      Instagram Growth: Boost Your Engagement

      Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Strategy, Social Media Marketing, Customer Engagement, Stakeholder Engagement, Content Strategy, Storytelling, Scheduling, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Status: Free Trial
      Free Trial
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      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Business Communication, Digital Transformation, Cross-Functional Collaboration, Cost Benefit Analysis, Product Management, Value Propositions, Customer experience strategy (CX), Business, Innovation, Employee Onboarding, Emerging Technologies, Human Resources

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Free Trial
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      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Simplilearn

      Data Analytics Course with Generative AI

      Skills you'll gain: Extract, Transform, Load, Generative AI, Predictive Modeling, Advanced Analytics, Exploratory Data Analysis, Data Storytelling, Analytics, Data Integration, Real Time Data, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Data Analysis, ChatGPT, Forecasting, Descriptive Analytics, Data Synthesis, Data Transformation, Data Quality

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      173 reviews

      Intermediate · Specialization · 1 - 3 Months

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      O.P. Jindal Global University

      Big Data Analytics

      Skills you'll gain: Big Data, Apache Hadoop, Apache Spark, PySpark, Apache Hive, Analytics, NoSQL, Databases, Cloud Computing, Data Processing, Applied Machine Learning, Real Time Data, Distributed Computing, Query Languages, SQL, Data Manipulation

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Starweaver

      Strategic Sales Leadership

      Skills you'll gain: Business Writing, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Writing, Writing and Editing, Technical Writing, Business Communication, Communication, Proposal Writing, Organizational Change, Generative AI Agents, Business Transformation, Business Leadership, Sales Enablement, Generative AI, Communication Strategies

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
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      SkillUp EdTech

      Social Media Marketing

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Target Audience, Performance Analysis, Content Creation, Instagram, Growth Strategies, Content Strategy, Digital Marketing, Scheduling, Brand Awareness, Customer Engagement, Market Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Facebook Content Creation Essentials: Coursera
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • Instagram Stories: Maximize Interaction: Coursera
    • Examining MPLS VPN Operation: Cisco Learning and Certifications
    • Instagram Growth: Boost Your Engagement: Coursera
    • Expedite – Skills for Industry: Industry Foundations: Siemens
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • Data Analytics Course with Generative AI: Simplilearn
    • Luxury Hospitality & Brand Innovation: Starweaver
    • Big Data Analytics: O.P. Jindal Global University

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