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Results for "customer relationship management"
- Status: Preview
Skills you'll gain: Business Development, Relationship Management, Professional Networking, Account Management, Sales Development, Upselling, Rapport Building, Consultative Approaches, Stakeholder Engagement, Customer Retention, Business Communication, Organizational Development, Customer experience strategy (CX), Personalized Service, Communication, Active Listening
- Status: Free TrialStatus: AI skills
Skills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
West Virginia University
Skills you'll gain: Sales Territory Management, Sales Management, Sales Strategy, Training Programs, Sales, Account Management, Job Analysis, Sales Training, Regional Sales, Expense Management, Recruitment, Performance Appraisal, Sales Process, Inside Sales, Sales Presentation, Business Ethics, Talent Recruitment, Employee Training, Performance Analysis, Operating Expense
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Operations Management, Forecasting, Procurement, Transportation, Supply Chain, and Logistics, Demand Planning, Lean Six Sigma, Purchasing, Operational Efficiency, Supply Chain, Warehousing, Logistics, Production Process, Supply Chain Systems, Lean Methodologies, Quality Management, Inventory Management System, Warehouse Management, Six Sigma Methodology, Supply Chain Planning
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Active Listening, Conflict Management, Peer Review, Intercultural Competence, Social Skills, Mediation, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Collaboration, Interpersonal Communications, Relationship Management, Diversity Awareness, Cooperation, Negotiation, Employee Engagement, Teamwork, Recognizing Others, Assertiveness, Communication
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Preview
Yale University
Skills you'll gain: Financial Market, Investment Banking, Portfolio Management, Finance, Capital Markets, Financial Services, Corporate Finance, Derivatives, Investments, Financial Regulation, Risk Management, Behavioral Economics, Equities, Underwriting, Securities (Finance), Lending and Underwriting, Market Dynamics, Governance, Insurance, Environmental Social And Corporate Governance (ESG)
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Relationship Management and Business Development :Â Starweaver
- Google Digital Marketing & E-commerce:Â Google
- Sales Operations/Management:Â West Virginia University
- Supply Chain Management:Â Rutgers the State University of New Jersey
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Conflict Management:Â University of California, Irvine
- Customer Analytics:Â University of Pennsylvania
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Customer Service Fundamentals:Â Knowledge Accelerators