Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Hospitality, Customer Service, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Cross Selling, Operational Efficiency, Prioritization

Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Corporate Communications, Communication Planning, Public Relations, Public Affairs, Media Strategy, Communication Strategies, Stakeholder Communications, Stakeholder Management, Real Time Data, Generative AI Agents

Skills you'll gain: Stakeholder Communications, Stakeholder Management, Communication Planning, Stakeholder Engagement, Public Relations, Marketing and Public Relations, Media Relations, Performance Reporting, Report Writing, Strategic Communication, Business Reporting, Marketing Effectiveness, Research Reports, Community Outreach, Performance Metric, Communication Strategies, Presentations, Relationship Building, Data Visualization, Data Collection

Skills you'll gain: Diplomacy, International Relations, Emergency Response, Crisis Intervention, Social and Human Services, Human Services, Political Sciences, Public Policies, Social Justice, Public Safety and National Security, Governance, Policy Analysis, World History

Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Customer Insights, Consumer Behaviour, Corporate Sustainability

Skills you'll gain: Environmental Policy, Energy and Utilities, Social Justice, Environmental Issue, Environment, Policy Analysis, Mitigation, Public Policies, Environmental Resource Management, Emerging Technologies, Pollution Prevention, International Relations, Technology Solutions, Diplomacy, Market Dynamics, Environmental Regulations, Environmental Laws, Social Studies, Governance, Environmental Science

Skills you'll gain: Media Relations, Proofreading, Public Relations, Integrated Marketing Communications, Marketing Communications, Content Management, Public Affairs, Web Content, Performance Reporting, Storytelling, Content Management Systems, Press Releases, Strategic Communication, Content Performance Analysis, Content Strategy, Report Writing, Business Reporting, Social Media Content, Marketing Effectiveness, Generative AI

Skills you'll gain: International Relations, Immigration Law, World History, Social Sciences, European History, Environmental Issue, Sociology, Demography, Socioeconomics, Cultural Diversity, Political Sciences, Social Justice, Policty Analysis, Research, and Development, Governance, Economic Development, Policy Development

Skills you'll gain: Social Sciences, International Relations, Political Sciences, Economic Development, Global Marketing, Socioeconomics, Cultural Diversity, World History, Business Economics, Economics, Business, Financial Market

Skills you'll gain: Strategic Communication, Public Relations, Marketing and Public Relations, Corporate Communications, Media Relations, Communication Strategies, Corporate Sustainability, Brand Management, Business Ethics, Persuasive Communication, Branding, Professional Networking, Research, Stakeholder Engagement

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Web Content, Content Strategy, Generative AI, Marketing Strategies

Skills you'll gain: Language Interpretation, Translation, and Studies, English Language, Language Competency, International Relations, Diplomacy, World History, European History, Policty Analysis, Research, and Development, Political Sciences, Governance, Law, Regulation, and Compliance