• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Retail

    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Retail Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Analytics

      Skills you'll gain: Data Storytelling, Data Presentation, Marketing Analytics, Data Visualization, Extract, Transform, Load, Data Governance, Business Analytics, Interactive Data Visualization, Alteryx, Business Intelligence, Data Visualization Software, Predictive Modeling, Data Quality, Analytics, Analytical Skills, Exploratory Data Analysis, Data Analysis, Auditing, Power BI, Machine Learning

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Vertex AI Search for Retail

      Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Data Visualization, Serverless Computing, Apache Kafka, Big Data, Cloud Security, Data Processing, MLOps (Machine Learning Operations), Data Infrastructure, AI Personalization, API Gateway, Real Time Data, System Monitoring, Tensorflow, Cloud Infrastructure, Cloud Computing, Identity and Access Management, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Sales Fundamentals

      Skills you'll gain: Real Estate Sales, Lead Generation, Communication, Customer experience improvement, Sales Process, Sales Prospecting, Real Estate Transactions, Value Propositions, Relationship Building, Property and Real Estate, Branding, Customer Relationship Management, Property Management, Marketing, Social Media Content

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Digital Supply Chain

      Skills you'll gain: Supply Chain, Supply Chain Management, Digital Transformation, Supply Chain Planning, E-Commerce, Analytics, Customer experience strategy (CX), Data-Driven Decision-Making, Customer Insights, Business Analytics, Predictive Analytics, Descriptive Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      119 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Amazon Ads

      Foundations of Retail Media

      Skills you'll gain: Advertising, Advertising Campaigns, Brand Loyalty, Paid media, Campaign Management, Online Advertising, Promotional Strategies, Digital Advertising, Merchandising, E-Commerce, Digital Marketing, Bidding, Performance Analysis, Target Audience, Order Fulfillment

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Marketing Channel Strategy & B2B2C Routes to Market

      Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Cross-Channel Marketing, Go To Market Strategy, Direct Marketing, Revenue Management, Brand Management, Direct Selling, Business Marketing, Market Research, B2B Sales, Sales Management, New Business Development, Strategic Partnership, Supply Chain Planning, Customer Demand Planning, Risk Analysis, Vendor Relationship Management, Price Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      65 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create your e-commerce store with Shopify

      Skills you'll gain: Order Management, Inventory Management System, E-Commerce, Web Analytics, Retail Management, Customer Relationship Management, Business, Product Management, Visual Merchandising, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      568 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      UBITS

      Potencia tus ventas en el sector retail

      Skills you'll gain: Cross Selling, Personalized Service, Retail Sales, Product Demonstration, Upselling, Customer experience improvement, Sales Training, Customer Service, Sales Strategy, Customer Engagement, Customer Retention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Perform exploratory data analysis on retail data with Python

      Skills you'll gain: Data Visualization, Exploratory Data Analysis, Anomaly Detection, Data Analysis, Data Cleansing, Customer Analysis, Trend Analysis, Statistical Analysis, Pandas (Python Package), Data Manipulation, Matplotlib, Data Transformation, Jupyter, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Business-to-Consumer (B2C) Sales Strategies and Techniques

      Skills you'll gain: Product Knowledge, Closing (Sales), Selling Techniques, Sales Process, Target Audience, Business-To-Consumer, Sales, Company, Product, and Service Knowledge, Persuasive Communication, Sales Strategy, Communication, Customer Engagement, Customer Relationship Building, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      مهارات البيع الاحترافية | Professional Selling Skills

      Skills you'll gain: Overcoming Objections, Selling Techniques, Sales, Closing (Sales), Sales Process, Negotiation, Rapport Building, Customer Service, Verbal Communication Skills, Customer Analysis, Persuasive Communication, Communication, Customer Retention, Active Listening, Non-Verbal Communication, Needs Assessment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    Retail learners also search

    Logistics
    Supply Chain Logistics
    Supply Chain Management
    Supply Chain
    Supply Chain Design
    Supply Chain Analytics
    Supply Chain Projects
    Inventory
    1234…14

    In summary, here are 10 of our most popular retail courses

    • Business Analytics: University of Illinois Urbana-Champaign
    • Vertex AI Search for Retail: Google Cloud
    • Sales Fundamentals: Keller Williams
    • Retail Digital Supply Chain: University of Pennsylvania
    • Foundations of Retail Media: Amazon Ads
    • Marketing Channel Strategy & B2B2C Routes to Market: Emory University
    • Interacting with Customers: CVS Health
    • Create your e-commerce store with Shopify: Coursera Project Network
    • Potencia tus ventas en el sector retail: UBITS
    • Perform exploratory data analysis on retail data with Python: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok