Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Security Awareness, Cyber Attacks, Data Security, Threat Modeling, Personally Identifiable Information, Malware Protection, Email Security

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Cloud Infrastructure, Hardware Troubleshooting, Data Storage, General Networking, Operating Systems, Computer Security Awareness Training, Serverless Computing, Computer Programming, Databases

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, Test Automation, CI/CD, Cloud Infrastructure, Cloud Computing, Technical Communication, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Computer Programming

Skills you'll gain: IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Threat Modeling, Linux Servers, Cloud Security, Operating Systems, Endpoint Detection and Response, Cyber Risk, Cyber Governance

Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Productivity Software, Data Analysis Software, Data Import/Export, Microsoft Windows, Microsoft Outlook, Proofreading, Editing, Document Management, Technical Documentation, Product Demonstration, Writing

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Target Audience, Content Strategy, Digital Marketing, Persona Development, Marketing Strategies, Web Content, Social Media, Technical Documentation, Competitive Analysis

Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Information Systems Security Assessment Framework (ISSAF), Security Strategy, Security Awareness, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Personally Identifiable Information

Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Annual Reports, Accrual Accounting, Income Statement, Financial Analysis, Generally Accepted Accounting Principles (GAAP), Bookkeeping, Accounting Records, Cash Flows

Skills you'll gain: Color Theory, Typography, Graphic and Visual Design, Design, Web Content Accessibility Guidelines, Design Elements And Principles, Logo Design, Innovation, Creativity, Adobe Creative Cloud, Style Guides, User Experience Design, Content Creation, Collaboration, Communication Strategies