Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Social Media Management, Performance Measurement, Digital Media Strategy, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

Skills you'll gain: Feature Engineering, Applied Machine Learning, Supervised Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Machine Learning, Decision Tree Learning, Unsupervised Learning, Python Programming, Dimensionality Reduction, Random Forest Algorithm

Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Data Analysis, Spatial Analysis, Geospatial Mapping, Geospatial Information and Technology, Statistical Methods, Statistical Modeling, R Programming, Statistical Analysis, Probability & Statistics, Descriptive Statistics, Data Analysis, Regression Analysis, Correlation Analysis, Data Validation, Histogram, Box Plots, Simulation and Simulation Software

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Large Language Modeling, Program Development, Workflow Management, Business Strategy, Process Optimization, Content Creation, IBM Cloud, Image Analysis

Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Strategic Partnership, Process Mapping, Brainstorming, Business Analysis, Growth Strategies, Price Negotiation, New Business Development, Problem Solving

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Databases, Project Management, Productivity Software, Client Services, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, Collaborative Software

Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability

Skills you'll gain: Production Process, Process Engineering, Manufacturing and Production, Mathematical Modeling, Chemical and Biomedical Engineering, Engineering, Engineering Analysis, Simulation and Simulation Software, Technical Consulting, Cost Estimation, Research Reports

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Data Mapping, Document Management, Maintainability, Cascading Style Sheets (CSS), Software Documentation, Web Content Accessibility Guidelines, Debugging

Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, Workflow Management, Artificial Intelligence, Data Ethics, Decision Making, Accountability, Data Security

Skills you'll gain: Interviewing Skills, Management Training And Development, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Decision Making, Communication