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Explore the Customer Insights Course Catalog
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, Productivity, Data Visualization, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Pivot Tables And Charts, Data Cleansing, Large Language Modeling, Interactive Data Visualization, Data Integration, Productivity Software
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Document Management, Excel Formulas, Data Analysis, SQL, Generative AI, Artificial Intelligence, Pivot Tables And Charts, Data Visualization, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Databases
- Status: Preview
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
- Status: Free Trial
Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Software Design, Web Design and Development, Scrum (Software Development), Information Technology, Agile Project Management, Computer Hardware, Software Development Methodologies, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication
- Status: Free Trial
Skills you'll gain: Data Storytelling, Risk Mitigation, Business Analysis, Business Process Modeling, Risk Analysis, Project Scoping, Process Optimization, Data Visualization, Requirements Management, Prompt Engineering, Risk Management, Business Requirements, Stakeholder Management, Work Breakdown Structure, Digital Transformation, Stakeholder Engagement, Excel Formulas, Microsoft Excel, Business Analytics, Analysis
- Status: Free Trial
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Data Import/Export, Predictive Modeling, Regression Analysis, Statistical Analysis, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Matplotlib, Feature Engineering, Data Visualization, Data Pipelines, NumPy, Python Programming
- Status: Free Trial
Skills you'll gain: Data Literacy, Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Deep Learning, Machine Learning, Artificial Intelligence
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Natural Language Processing, Supervised Learning, Markov Model, Text Mining, Dimensionality Reduction, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Machine Learning Methods, Data Processing, Feature Engineering, Machine Learning Algorithms, Artificial Intelligence, Algorithms, Keras (Neural Network Library), Data Cleansing, Probability & Statistics
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, HR Tech, Human Resources Software, Human Resources Management and Planning, OpenAI, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Employee Engagement, Content Creation, Recruitment, IBM Cloud, Image Analysis, Performance Appraisal
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Productivity, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, OpenAI, Creative Thinking, Ingenuity, Brainstorming, Software Development Tools, Application Development, Prototyping, Persona (User Experience), Business Logic, Application Programming Interface (API), Transaction Processing, Interoperability
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- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University
- Generative AI Data Analyst:Â Vanderbilt University
- Marketing Analytics:Â University of Virginia
- IBM IT Scrum Master:Â IBM
- IBM Business Analyst:Â IBM
- Data Analysis with Python:Â IBM
- What is Data Science? :Â IBM
- Natural Language Processing:Â DeepLearning.AI
- CVS Health Call Center Customer Service:Â CVS Health
- Generative AI for Human Resources (HR) Professionals:Â IBM