Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Information Architecture, Organizational Skills, Productivity, Content Management, Collaboration, Database Management

Skills you'll gain: Canva (Software), Typography, Graphic and Visual Design, Design, Digital Design, Color Theory, Design Elements And Principles, Graphic Design, Data Import/Export, File Management

Skills you'll gain: Design Thinking, User Research, Qualitative Research, Customer experience strategy (CX), Human Centered Design, Empathy, Problem Solving, Needs Assessment, Persona Development, Interviewing Skills

Skills you'll gain: Business Process Modeling, Performance Measurement, Process Analysis, Process Mapping, Process Improvement, Gap Analysis, Business Process Improvement, SAP Applications, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Product Management, Market Intelligence, Large Language Modeling, Artificial Intelligence, Strategic Thinking, Program Development, Product Requirements, Content Creation, IBM Cloud, Image Analysis, Stakeholder Engagement, Virtual Environment

Skills you'll gain: Goal Setting, Strategic Planning, Planning, Personal Development, Strategic Thinking, Timelines, Professional Development, Performance Review, Adaptability, Accountability, Self-Awareness, Constructive Feedback, Time Management, Mentorship, Communication

Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness, Real Time Data

Skills you'll gain: FinTech, Financial Services, Banking Services, Financial Regulation, Application Programming Interface (API), Financial Data, Banking, Financial Regulations, Payment Systems, International Finance, Retail Banking, API Design, Finance, Interoperability, Open Source Technology, Strategic Thinking, Innovation, Data Access, General Data Protection Regulation (GDPR), Data Security

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Trend Analysis, Customer Insights

Skills you'll gain: Prompt Engineering, AI Personalization, Content Creation, Campaign Management, Keyword Research, Marketing, Generative AI Agents, Email Marketing, Digital Marketing, Search Engine Optimization, Artificial Intelligence and Machine Learning (AI/ML), Business Marketing, Content Marketing, ChatGPT, Social Media Marketing, Business Process Automation, Automation, Market Trend, Business, Business Management

Skills you'll gain: Business Intelligence, Data Governance, Data Storytelling, Business Analytics, Looker (Software), Data Visualization, Key Performance Indicators (KPIs), Business Metrics, Data Modeling, Data Warehousing, General Data Protection Regulation (GDPR), Digital Transformation, Emerging Technologies, Star Schema, Data Mart, Talent Management, Team Building, Data-Driven Decision-Making, Cloud Computing, Enterprise Architecture