Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, IT Management, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Organizational Strategy, Business Systems, E-Commerce, Mobile Banking, Information Systems

Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Instagram, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, Branding, ChatGPT, Generative AI Agents, Design Elements And Principles, Data Import/Export

Skills you'll gain: SQL, Database Systems, Query Languages, Generative AI Agents, Microsoft Azure, OpenAI, Natural Language Processing, ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, Generative AI, Agentic systems

Skills you'll gain: Marketing, Digital Marketing, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques, E-Commerce, Digital Media Strategy, Social Media Marketing, Content Marketing, Search Engine Optimization, Business Strategy, Brand Awareness, Web Analytics and SEO, Consumer Behaviour

Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)

Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Content Performance Analysis, Key Performance Indicators (KPIs), Facebook, Professional Networking, Pinterest, LinkedIn, Instagram, Dashboard, Target Audience, Live Streaming

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

Skills you'll gain: Economics, Policy, and Social Studies, Socioeconomics, Economics, Market Dynamics, Social Justice, Economic Development, Labor Relations, International Relations, Environmental Issue, Business Economics, World History, Behavioral Economics, Innovation, Leadership, Critical Thinking, Communication

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Retail Sales, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Communication, LinkedIn

Skills you'll gain: Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Predictive Analytics, Advanced Analytics, Statistical Analysis, Business Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Exploratory Data Analysis, Pandas (Python Package), Matplotlib

Skills you'll gain: Digital Transformation, Google Cloud Platform, Google Workspace, Business Transformation, Collaborative Software, Cost Management, Cloud Applications, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Cloud Infrastructure, Cloud Computing, IT Infrastructure, Productivity Software, Cloud Storage, Cloud Security, Identity and Access Management