Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Network Performance Management, Wireless Networks, Network Routing, Network Monitoring, Routing Protocols, Network Switches, TCP/IP, Virtual Local Area Network (VLAN), Wide Area Networks, Network Troubleshooting, Interoperability, Network Administration, Network Protocols, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, Network Analysis, IT Infrastructure, Configuration Management

Skills you'll gain: A/B Testing, Statistical Methods, Advanced Analytics, Statistical Analysis, Statistical Reporting, Data Analysis, Report Writing, Business Reporting, Statistical Hypothesis Testing, Data-Driven Decision-Making, Project Documentation, Analytical Skills, Process Analysis, People Analytics, Health Informatics, Business Process Automation, Data Visualization, Automation

Skills you'll gain: Cyber Governance, Security Strategy, Cyber Operations, Communication, Incident Response, Management Reporting, Enterprise Security, Leadership, Organizational Leadership, Business Risk Management

Skills you'll gain: Google Cloud Platform, Generative AI, Serverless Computing, Cloud-Based Integration, Application Deployment, Cloud Applications, Containerization, Machine Learning Methods, Performance Tuning, Scalability

Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Open Shortest Path First (OSPF), Network Routing, Wide Area Networks, Network Troubleshooting, Network Routers, TCP/IP, Border Gateway Protocol, Network Protocols, Network Architecture, Network Performance Management, Network Monitoring, Network Engineering, Network Planning And Design, System Configuration, Network Administration, Servers, Command-Line Interface

Skills you'll gain: IT Security Architecture, Threat Modeling, Security Engineering, Application Security, Cloud Security, Systems Architecture, Information Systems Security, Secure Coding, Cloud Computing, Threat Management, Security Controls, Computer Security, Software As A Service, Threat Detection, Data Security, Public Cloud, Infrastructure As A Service (IaaS), Authorization (Computing), Platform As A Service (PaaS), Role-Based Access Control (RBAC)

Skills you'll gain: DevSecOps, Patch Management, Cloud Security, Cloud Computing, Cyber Security Assessment, Cloud Services, Internet Of Things, Cybersecurity

Skills you'll gain: Statistical Hypothesis Testing, Statistical Inference, Statistical Visualization, Statistical Methods, Statistical Reporting, Data Presentation, Probability & Statistics, Statistical Analysis, Sampling (Statistics), Estimation, Data Analysis

Skills you'll gain: Cloud Management, Cloud Security, Cloud Applications, Cloud Infrastructure, Cloud Computing, Application Security, Cloud Development, Cloud Platforms, Identity and Access Management, Data Integrity, Cloud Standards, Secure Coding, Security Awareness, Data Centers, Private Cloud, Security Controls, Data Management, Cyber Risk, General Data Protection Regulation (GDPR), Service Level

Skills you'll gain: Extract, Transform, Load, Generative AI, Predictive Modeling, Advanced Analytics, Exploratory Data Analysis, Data Storytelling, Analytics, Data Integration, Real Time Data, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Data Analysis, ChatGPT, Forecasting, Descriptive Analytics, Data Synthesis, Data Transformation, Data Quality

Skills you'll gain: Google Workspace, Gmail, Technical Support and Services, Email Security, Data Access, Technical Support, Data Sharing, File Management