Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

Skills you'll gain: Nutrition and Diet, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Chronic Diseases, Motivational Interviewing, Health Assessment, Biology, Anatomy, Communication

Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Platforms, Cloud Services, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Data Storage, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media

Skills you'll gain: Google Workspace, Scripting, Service Management, Enterprise Application Management, Document Management, Automation, System Configuration, Configuration Management, Email Security, Data Sharing

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Customer Success Management, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Infrastructure As A Service (IaaS), Load Balancing, Public Cloud, Command-Line Interface, Cloud Storage, Virtual Private Networks (VPN), Multi-Factor Authentication, Network Architecture, Scalability