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    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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    Explore the Retail Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      387 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      D

      Duke University

      Electric Industry Operations and Markets

      Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Market Dynamics, Cost Benefit Analysis, Regulatory Affairs, Plant Operations and Management, Operating Cost, Basic Electrical Systems, Operational Efficiency

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      ¿Cómo funcionan las marcas?

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Internal Communications, Marketing Management, Consumer Behaviour, Company, Product, and Service Knowledge, Performance Improvement, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      133 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Marca

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Brand Marketing, Marketing Design, Strategic Marketing, Strategic Partnership, Marketing Communications, Persona Development, Organizational Strategy, Marketing, Marketing Strategies, Internal Communications, Customer experience improvement, Marketing Management, Personal Development, Consumer Behaviour, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      249 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      QoS for Newer Network Technologies

      Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Proceso de gestión de marca estratégico

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Customer experience strategy (CX), Customer Retention, Marketing, Communication Strategies, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      Tally Education and Distribution Services Private Limited

      Inventory Management

      Skills you'll gain: Order Management, Inventory Management, Inventory Management System, Inventory Control, Inventory Accounting, Warehouse Management, Materials Management, Cost Accounting, Performance Reporting, Accounting Software, Job Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Fundamentals of Red Hat Enterprise Linux

      Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Linux, Linux Administration, Linux Commands, Command-Line Interface, User Accounts, System Monitoring, File Management, Open Source Technology, OS Process Management, Systems Administration, Remote Access Systems, General Networking, Firewall, Web Services

      4.9
      Rating, 4.9 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      La evolución de los medios deportivos

      Skills you'll gain: Digital Transformation, Media and Communications, Journalism, Media Strategy, Media Relations, Digital Media Strategy, Revenue Management, Advertising, Digital Marketing, Brand Management, Intellectual Property, Content Creation, Public Relations, Storytelling, Social Media Campaigns, Video Production, Social Media, Social Media Marketing, Crisis Management, Communication Strategies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Sustainable Cities

      Skills you'll gain: Landscape Architecture, Architecture and Construction, Building Design, Civil and Architectural Engineering, Building Codes, Community Development, Public Works, Civil Engineering, Construction, Health Equity, Land Management, Land Development, Architectural Design, Environmental Engineering, Environment, Geographic Information Systems, Environmental Science, Spatial Analysis, Policy Analysis, Water Resources

      4.6
      Rating, 4.6 out of 5 stars
      ·
      439 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Maneja objeciones y clientes difíciles en retail

      Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Empathy, Customer Service, Verbal Communication Skills, Customer experience improvement, Assertiveness, Conflict Management, Interviewing Skills, Consumer Behaviour, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Make the Sale: Build, Launch, and Manage E-commerce Stores

      Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Google Ads, Digital Advertising, Customer Engagement, Marketing, Advertising, Brand Strategy, Market Trend, Product Knowledge, Web Analytics, Process Optimization, Market Research, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…456…14

    In summary, here are 10 of our most popular retail courses

    • CVS Health Call Center Customer Service: CVS Health
    • Electric Industry Operations and Markets: Duke University
    • ¿Cómo funcionan las marcas?: Tecnológico de Monterrey
    • Gestión de Marca: Tecnológico de Monterrey
    • QoS for Newer Network Technologies: Cisco Learning and Certifications
    • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
    • Inventory Management: Tally Education and Distribution Services Private Limited
    • Fundamentals of Red Hat Enterprise Linux: Red Hat
    • La evolución de los medios deportivos: Real Madrid Graduate School Universidad Europea
    • Sustainable Cities: Johns Hopkins University

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