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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Machine Learning with Python

      Skills you'll gain: Unsupervised Learning, Supervised Learning, Feature Engineering, Applied Machine Learning, Scikit Learn (Machine Learning Library), Machine Learning, Predictive Modeling, Dimensionality Reduction, Regression Analysis, Decision Tree Learning, Classification And Regression Tree (CART), Statistical Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Computers

      Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Enterprise Security, Information Technology, OS Process Management, Computer Architecture, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      764 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI SQL Database Specialist with ChatGPT

      Skills you'll gain: Prompt Engineering, ChatGPT, Database Design, Productivity, Data Migration, Generative AI, Software Documentation, SQL, Dashboard, Artificial Intelligence, Database Management, Data Visualization, Large Language Modeling, Gap Analysis, Database Architecture and Administration, Technical Design, Data Storytelling, Data Analysis, Debugging, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.2K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Engineering

      Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Generative AI, Supervised Learning, Keras (Neural Network Library), Feature Engineering, Deep Learning, Reinforcement Learning, Generative AI Agents, Applied Machine Learning, Image Analysis, Data Manipulation, Natural Language Processing, Tensorflow, Artificial Neural Networks, Machine Learning, Python Programming, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Full-Stack JavaScript Developer

      Skills you'll gain: Istio, Software Development Life Cycle, Node.JS, Server Side, MongoDB, Application Deployment, CI/CD, Cloud-Native Computing, React Redux, NoSQL, Kubernetes, Software Architecture, Development Environment, Restful API, Git (Version Control System), Cascading Style Sheets (CSS), Ajax, Javascript, Azure DevOps, Engineering Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Cloud Security, Cloud Technologies, Cloud Infrastructure, Network Troubleshooting, Data Storage, Software Development Life Cycle, Cyber Attacks, Technical Support, Security Awareness, Networking Hardware, Application Development, Computer Hardware, Databases, IT Infrastructure, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Human Resources (HR) Professionals

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, HR Tech, Human Resources Software, Human Resources Management and Planning, OpenAI, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Employee Engagement, Content Creation, Recruitment, IBM Cloud, Image Analysis, Performance Appraisal

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Fundamentals

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Data Migration, Cloud Storage, Software Architecture, API Gateway, Cloud Management, Cloud Infrastructure, Cloud Security, Data Import/Export

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Specialization · 1 - 3 Months

    • D

      DeepLearning.AI

      AI For Everyone

      Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Data Science, Needs Assessment, Deep Learning, Business Ethics, Artificial Neural Networks, Engineering Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google IT Automation with Python

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Configuration Management, Scripting, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Programming Principles

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Y

      Yale University

      Financial Markets

      Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Enterprise Risk Management (ERM), Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Investments, Insurance, Underwriting, Derivatives, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Back-End Developer

      Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), Back-End Web Development, GitHub, Web Design and Development, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, SQL, Database Design, Python Programming, Computer Programming, Cloud Hosting

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1…456…235

    In summary, here are 10 of our most popular technical support courses

    • Machine Learning with Python: IBM
    • Introduction to Computers: Microsoft
    • Generative AI SQL Database Specialist with ChatGPT: Vanderbilt University
    • IBM AI Engineering: IBM
    • IBM Full-Stack JavaScript Developer: IBM
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • Generative AI for Human Resources (HR) Professionals: IBM
    • AWS Fundamentals: Amazon Web Services
    • AI For Everyone: DeepLearning.AI
    • Google IT Automation with Python: Google

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