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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Effective Communication for Today’s Leader

      Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Value Stream Mapping

      Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization

      4.1
      Rating, 4.1 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Innovation Management

      Skills you'll gain: Innovation, Creativity, Brainstorming, Process Development, Design Thinking, Organizational Leadership, Product Development, Diversity and Inclusion, Product Lifecycle Management, Team Management, Business Strategy, Lean Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Account Management & Sales Force Design

      Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      285 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      What is Product Lifecycle Management?

      Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, Product Roadmaps, Product Improvement, Process Management, Business Process Management, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Data Management, Change Management, Competitive Analysis, Key Performance Indicators (KPIs), System Implementation, Automation, AI Personalization

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Leadership and Management, Branding, Business Management, Team Management, Brand Management, Leadership Studies, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital

      4.7
      Rating, 4.7 out of 5 stars
      ·
      16 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Strategic Sales Leadership

      Skills you'll gain: Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Business Communication, Business Leadership, Sales Enablement, ChatGPT, Business Transformation, Digital Transformation, Generative AI, Communication, Proposal Writing, Communication Strategies

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      IT Systems Design and Analysis 

      Skills you'll gain: Systems Design, Business Process Modeling, Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Solution Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Executive Communication & Data Leadership

      Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Technical Writing, Rapport Building, Verbal Communication Skills, Communication, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Effective Communication for Today’s Leader: Tecnológico de Monterrey
    • Value Stream Mapping: Coursera Instructor Network
    • Innovation Management: Erasmus University Rotterdam
    • Account Management & Sales Force Design: West Virginia University
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • What is Product Lifecycle Management?: Coursera Instructor Network
    • Arts and Heritage Management: Università Bocconi
    • Oracle Cloud and AI: Oracle
    • Strategic Sales Leadership: Starweaver
    • IT Systems Design and Analysis : SkillUp EdTech

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