Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Communication

Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Data Processing, Cloud Security, Identity and Access Management, Performance Tuning, Google Cloud Platform, Site Reliability Engineering, Data Infrastructure, Real Time Data, Maintainability, Data Transformation, Debugging, System Monitoring, CI/CD, Containerization, Unit Testing, Extract, Transform, Load, Jupyter

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Cloud Development, Cloud Applications, Distributed Computing, Event-Driven Programming, Scalability, Communication, Real Time Data, Data Management

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Administration, Software-Defined Networking, Wide Area Networks, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Private Cloud

Skills you'll gain: Operational Efficiency, Operations Management, Operational Performance Management, Business Operations, Service Improvement, Service Management, Service Design, Process Analysis, Business Workflow Analysis, Capacity Management, Problem Management, Business Priorities, Product Assortment, Customer experience strategy (CX), Decision Making

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, IT Management, Service Design, Service Improvement, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance

Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Cloud API, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Authentications, Amazon S3, Amazon DynamoDB, Scalability