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    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google IT Support

      Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Network Architecture, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      204K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      160K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft IT Support Specialist

      Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Google AI Essentials

      Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Process Optimization, Productivity Software, Workforce Development, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Operational Efficiency, Business Solutions, Machine Learning Software, Data Security, Critical Thinking, Analysis, Data Analysis, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Troubleshooting and Debugging Techniques

      Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 4 Weeks

    What brings you to Coursera today?

    • C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Computer Support Specialists (IT Support)

      Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation

      3.9
      Rating, 3.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I
      I

      Multiple educators

      IBM and ISC2 Cybersecurity Specialist

      Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Peripheral Devices, Configuration Management, Cybersecurity, Computing Platforms, Governance, Cloud Security, Cloud Technologies, Network Protocols, Application Security, Information Technology, Cryptography

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      ServiceNow Basics: IT Automation & AI-Powered Workflows

      Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Preparation for CompTIA A+ Certification

      Skills you'll gain: Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, System Support, Computer Hardware, Network Security, Mobile Security, Microsoft Windows, General Networking, Unix Commands, Technical Support, Mac OS, Network Administration, Linux, System Configuration, Infrastructure Security, Computer Networking, Computer Displays

      4.6
      Rating, 4.6 out of 5 stars
      ·
      225 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Support

      Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Desktop Support, Cloud Platforms, Network Protocols, Cloud Computing, Professional Networking, Databases, Information Technology, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…347

    In summary, here are 10 of our most popular help desk support courses

    • Google IT Support: Google
    • Technical Support Fundamentals: Google
    • Microsoft IT Support Specialist: Microsoft
    • Google AI Essentials: Google
    • Microsoft Cloud Support Associate: Microsoft
    • Troubleshooting and Debugging Techniques: Google
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
    • IBM and ISC2 Cybersecurity Specialist: ISC2
    • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network

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