Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication

Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Google Docs, Data Processing, Business Correspondence, Creative Problem-Solving, Customer Inquiries, Real Time Data

Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Infographics, Cash Flows, Accounting Records, Financial Accounting, Data Collection, Tidyverse (R Package), Income Statement, Accounting, Data Processing, Business Valuation, Business Analytics, Data Quality, Asset Management, Analytics

Skills you'll gain: Telephone Skills, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Taking Meeting Minutes, Grammar, Communication, Language Learning, Scheduling

Skills you'll gain: Business Writing, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Concision, Cultural Diversity, Persuasive Communication

Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations

Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy

Skills you'll gain: Communication Strategies, Communication, Business Communication, Interpersonal Communications, Cultural Diversity, Collaboration, Telecommuting, Diversity Awareness, Virtual Teams, Adaptability, Digital Communications, Empathy, Self-Awareness

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership