This course covers best practices for documentation, change management, disaster recovery, and workplace safety. The course also covers environmental controls, incident response, software licensing, and handling regulated data. It introduces scripting in Windows and Linux, and covers remote access and basic artificial intelligence concepts. Lessons are designed to give build practical skills and confidence to handle a variety of IT challenges.
A+ Core 2 V15 - Pearson Cert Prep: Unit 4
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A+ Core 2 V15 - Pearson Cert Prep: Unit 4
This course is part of A+ Core 2 V15 - Pearson Cert Prep Specialization
Instructor: Pearson
Included with 
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Apply best practices in documentation, change management, and disaster recovery in IT environments.
Ensure workplace safety and environmental compliance through effective procedures and controls.
Communicate professionally and manage incidents, licensing, and regulated data with confidence.
Utilize basic scripting and remote access technologies to streamline IT operations.
Skills you'll gain
- Information Technology
- Software Installation
- Safety and Security
- Document Management
- Electrical Safety
- Incident Response
- Scripting
- Technical Communication
- Microsoft Windows
- Disaster Recovery
- Artificial Intelligence
- Remote Access Systems
- Personally Identifiable Information
- Security Controls
- Linux
- Change Control
- Information Technology Operations
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
August 2025
Assessments
11 assignments
Taught in English
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This course is part of the A+ Core 2 V15 - Pearson Cert Prep Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
In this module, you will explore a broad range of operational procedures and foundational concepts. You’ll start by learning about documentation in the workplace, followed by change management procedures. You’ll then examine disaster prevention and recovery, safety procedures, and environmental impacts and controls. Next, you’ll cover the basics of incident response, licensing, and regulated data, as well as communication and professionalism. You’ll shift back to the technical side with an introduction to basic scripting and remote access technologies, and even touch on some rudimentary artificial intelligence. To finish the module, you’ll review tips, techniques, and example questions to help you prepare for the exam.
What's included
54 videos11 assignments
Earn a career certificate
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Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
More questions
Financial aid available,