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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,084 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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3051 - 3075 of 10,000 Reviews for Technical Support Fundamentals

By Muhammad F J

May 31, 2022

I learned a lot of new things by taking this course. Although I am in the field of IT support for almost more than 9 years but didn't know the very basic things that have been taught in this course.

By Danna F

Oct 18, 2021

I like the teaching antics and most of all being able to learn from home. I enjoy what I learned in the first course and am looking forward to progress my learning skills in further courses to come.

By Kacper R

Aug 16, 2021

This course is very well made and as an Tech Support myself I still found some interesting new things here. I believe everyone should finish a couse like this, even if they don't want to work in IT.

By Muhammad B K M

Jul 28, 2021

This course is a whole is a new way of getting knowledge and advance our IT career in Google. I personally appreciate this course and recommend this course to others and easily hired by the google.

By రామ క

Jun 10, 2021

an amazing course for techncal support role in IT ,its help me understanding the fundamental structures of system.very easy to understand& many are self explanatory.thanks for offering this course.

By Gregory E

Apr 14, 2021

This course was a great first step into my interest of the world of information technology. I am very honored to be a part of this course and grateful to have been afforded the opportunity to do so.

By Les C

Mar 3, 2021

I took the course with very little knowledge of IT or computer basics in generally. But have always had an interest in learning and to see if any future career possibilities . mission accomplished !

By Agrimar F B F

Feb 15, 2021

I entered IT college. after this course i discovered myself today i love IT i am curious i like learning, solving problems, helping people, i need a job. I am grateful to the course, I recommend it.

By Julie M D B

Nov 7, 2020

It's a great experience to me, its awesome that my lecturer are from google., I learn a lot from binary,networking,assembling computers,installation of OS and software for window and linux.

Thank you

By Zeki T

Oct 21, 2020

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It was amazing!!!! ;

I will definitely continue to the next course. I gained a lot of interesting information. ;

highly recommended. ;

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By Jacob G

Sep 28, 2020

I stopped studying for the A+ to start with this intro and it was worth it. I picked up more than I did while I was reading and the way things were said made an impact on what I retained. Amazing!

By Chelsea R

Sep 20, 2020

I really enjoyed this course. The instructors were really knowledgeable and being able to do labs on the subjects were a vital part of learning. I'm looking forward to doing more in the next course.

By Jackson F

Jul 27, 2020

good beginner course, anyone who wants to learn IT can start here with no prior knowledge of the subject and come out of the course with a good understanding of how you should think when working IT.

By Brother M

Jul 17, 2020

Very exciting course. A wealth of knowledge for myself because I'm a novice to the IT world. Totally eager to learn more and to make this a very successful career change for me as well as my family.

By Kevin C

May 31, 2020

Very informative and comprehensive. There is a lot of material to learn. Even if you've have a decent understanding of how to use computers, this course will surely teach you things you didn't know.

By Brian B

May 21, 2020

This course sets things out so clearly and in a way that makes it very easy to continue to motivate yourself to finish it. That, in itself, is have the battle with self study. I highly recommend it.

By Javier E A

Mar 18, 2020

For anyone who wants more, they have to become more. This is a great place to start on that journey. I encourage everyone to try this. We can stay relevant in the every changing work force timeline.

By John-Mark U

Sep 13, 2019

I am glad I enrolled and believe at the end of the whole course I will be ready to relaunch my self into the It world, The instructors were very excellent, every one of them many thanks to them all.

By Samuel J

Jun 18, 2019

I think that this is a fantastic course for beginners and people that have been in IT industry that might have forgotten the fundamentals of computing along with customer service and writing skills.

By Timothy M

Jan 3, 2019

I enjoyed this first course of Technical Support Fundamentals. The online labs took a few tries to get going but overall not too bad. I am looking forward to learning more as the lessons progress.

By Constance G

Mar 5, 2018

Being able to set up, install and troubleshoot and use a computer is a valuable tool. This course teaches that and more. The instructors were very knowledable and communicated the information well..

By Joe M

Feb 13, 2018

I've been doing this for a couple of weeks now and love it. I'm still at the part where I know a lot of what is being taught but looking forward to getting to the things I am interested in learning.

By Isaquiel P S D

Jan 23, 2025

Pra mim que estou apreendendo do básico ,me ajudou a entender melhor sobre como funciona a área de TI, muito obrigado pela oportunidade . Estou em desenvolvimento mas esse conteúdo me ajudou muito.

By Victoria L Q

Oct 25, 2023

It's very-well explained, easy to understand and very encouraging. All the people working at Google made me feel like they were me at some point, very curious and determined to follow their dreams!

By Cindy b

Sep 6, 2023

I had really fun learning from this course I like how everything was n our time and for price of it, its really not bad i learned stuff I didn't know before and I also it refreshed my memory. 10/10