This really brings home all of the true fundamentals and is a great review for techs that are here for the cert!

Very good, very well explained, if a person has no idea of technology can perfectly adapt and learn from scratch

Technical Support Fundamentals has helped me to understand the basic concept of Technical Support and Computers.

Flexible, concise, and easy to follow. This is a very good course for beginners and intermediate computer users.

Perfect pace, totally clear instruction, perfect for someone to start from the very beginning. Highly recommend!

Its a really good course to introduce to IT Support, Its necessary for everyone who want to work in IT support.

This course is super awesome. I learned a lot and I know I got the right foundation. Thank you Google/Coursera.

Great Course , great refresher on things I am familiar with and thinks I'm not , like Linux and troubleshooting

I really like the way the course is setup. Google Coursera uses the best learning method to encourage students.

Best course to start the certification as it gives the basic foundations in a very fast-paced yet accurate way.

This course was very interesting. It was very interactive and gave a good overview of IT Support Fundamentals.

I am transitioning to IT and I can boldly say this is the best course to start with; its simple and interesting

Other than a couple of quizes that had Russian language instructions I found the course to be very informative.

This course was amazing and helpfully in so many ways as I start my new path towards IT tech and so much more.

Muy buen curso, se aprenden muchas cosas nuevas, incluso para personas que ya tiene experiencia como IT Support

I am very happy that i have completed this course. The subject are very intersting and very easy to understand.

Very effactive , attractive and learning this course provided by Google. I feel very happy and learn more thing

This course it's awesome, even when is only the fundamentals, teach me a lot of informations that I didn't knew

Fantastic two weeks. Acquired a lot of information that helps the next journey. Thank You MN DEED and Coursera.

I Have learnt lot in this course and I am very happy to get profession IT certificate from Google and Coursera.

very good explanation and easy to understand. increasingly interested in studying IT Support in the next course

The Course is of Great help with knowledge on how to solve technical and non-technical problems in the IT field

really enjoyed this course very easy going with a lot of good useful information. very happy I took this course

Awesome course I've learned so much and I can't wait to put my knowledge to test in a tech support environment!

Good overview.. Helps with being able to get a idea of each of the areas of IT and where I would like to focus.