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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,325 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 4, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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9151 - 9175 of 10,000 Reviews for Technical Support Fundamentals

By CHARLES M

Jan 28, 2019

Must course for everyone as everyone need to learn about basic computer to survive in future.

By Kyle J

Dec 23, 2018

Very good introduction to a number of different IT topics. Easy to understand for beginners.

By Ashkan M

Jul 28, 2018

great into, i like how it gives you a little of each section and what to expect going forward

By Soha M

Mar 26, 2018

It was a very interesting course with a new vision of a technical support.

Thanks Google :)

By Brian J

Feb 27, 2018

So awesome to learn so much about the world of IT technical support. cant wait to keep going.

By Agustin O

Feb 19, 2018

The basics are great to start out with, makes you want to learn more and see where things go.

By Joshua O

Jan 24, 2018

Very good information to get a grasp on what I am going to be learning in the future classes.

By Joshua C

Apr 5, 2025

Better than the A+ In my opinion. Much better for entry level techs looking to get certified

By Deleted A

Feb 4, 2025

well is everything we need for a technical support fundamentals and the tutors were so good.

By Tayo O

Nov 23, 2024

I found this course informative as it broadened my knowlegde on the things i thought i knew.

By Miguel H V

Oct 16, 2024

Excellent intro, it when over a lot of stuff I didn't know and made it feel very accessible.

By Nikki S

Jul 18, 2024

The course was very easy to follow and learn from! I have recommended this course to others.

By Timofii V

Jun 24, 2024

good course. I finished quickly because I skipped many of the videos, and just did the tests

By James L

Feb 7, 2024

I have a very basic knowledge of IT and this course taught me more than I expected to learn!

By Damee D O

Jan 24, 2024

The course content lecturing style of lecturer and material provided are inspiring thank you

By Nelida M

Jan 18, 2024

This course was a great overview of IT fundamentals, especially for ones that are new to it.

By Lori “ H G

Oct 31, 2023

This is the beginning of my tech journey and I feel like it is a great course to start with.

By Tshepang M

Jul 27, 2023

super informative, great teachers, a purely wonderful experience for those who love to learn

By cabdinuur m

Jul 13, 2023

thank for google it support really i learned about computer skills and have same good skills

By Krishna M P

Jun 26, 2023

I'm very happy to inform you I'm learning a lot form Coursera Technical course fundamentals.

By Chhunchhieng B

Jun 18, 2023

The course is well prepared and straight to points I can learn a lot and understand clearly.

By Brinny C

Apr 14, 2023

Accessible and thorough overview of modern computer hardware, software, and troubleshooting.

By 孫維辰

Feb 23, 2023

It is really funny and easy to learn.(( I was a MIS student and learn this course for review

By Ishmael R

Jan 6, 2023

Wish I'd been aware of this course before I started technical support. It would have helped.