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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,383 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

Aug 18, 2020

I strongly recommend this certificate to anyone trying to go into the information technology field, very informative. thanks google and coursera for making this available at such a comfortable price.

SS

Apr 17, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

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9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals

By Stephan B

Jun 19, 2019

Very easy to understand and a good explanation for everything you need to get started in IT.

By Luis S

Jun 11, 2019

Was A great Experience and I will always recommend this website to my friends and coworkers.

By Luis O T

Feb 8, 2019

I'm new to the IT world, so this course thought me the basics and was really easy to follow.

By Troy S

Dec 20, 2018

Super easy and great for beginners. It definitely teaches you everything from the ground up.

By Deleted A

Dec 8, 2018

This course has help provided me with the building blocks to pave my path to a career in IT.

By Deleted A

Oct 9, 2018

cool I can understand the subjects and I am not a native English speaker really great course

By Teslim A

Jul 30, 2018

I love this course. It breaks down things in a way that makes it easy to understand and use.

By Martin M

Mar 22, 2018

This course is a step forward to achieving my dream. I still have more to go. Thanks Google!

By Gianni F

Mar 5, 2018

Good basic course.

Although is basic is full of useful information and good practice example.

By Karina A

Mar 4, 2018

I am enjoying revising the lectures that I had in the past and its a great refresher course.

By Natalie R

Mar 2, 2018

Great overview of tech support. Very informative & interesting, even for a beginner like me.

By J. H

Feb 27, 2018

This course is well put together.

The lectures, pop quizzes, tests, and labs are outstanding.

By Melissa M

Feb 20, 2018

I enjoyed this course very much. It was easy to follow and provided a lot of useful content.

By Chase V N

Feb 10, 2018

I thoroughly enjoyed the course content, and am excited for more of what the program offers!

By Rebecca S

Feb 2, 2018

It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!

By Cleve J G

Jan 26, 2018

A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.

By Queen B

Dec 9, 2024

I loved the feedback and links on the test. That let's me know where I need to improve at.

By Istahil I

Nov 23, 2024

this material was essential and informational. i enjoyed completing this part of the course

By Victor O

Aug 31, 2024

This course gives a great foundational depth of a Technical Support Requirement. I love it!

By Kent R

Aug 12, 2024

Very helpful start with good learning materials to grasp the skill that needed in IT field.

By Hussain S

Jul 19, 2024

That was super i learned the basic of IT Support that was great journey to learn the basic.

By Esther E

Feb 16, 2024

i have been able to understand networking,computer hardware,internet of things and lot more

By King W

Dec 9, 2023

It was a great course and i hope it will lead to a new career and improved outcome in life.

By Kevin C

Sep 26, 2023

Super interactive and helpful introduction to encourage users to continue to the next step.

By Borislav K

Sep 19, 2023

Such a great experience, and really an honor to be a part of this Google education program.