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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,250 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

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7201 - 7225 of 10,000 Reviews for Technical Support Fundamentals

By moneekaparvathy j

Aug 4, 2023

This course helped me to refresh all the fundamental topics I have learnt 12 years back when I started my career.

By Behrooz S

Jul 7, 2023

Great course! Really helped me gain fundamental knowledge of how computer works and how it might break some time.

By Muhammad F

May 1, 2023

It was a good course for me I learned many things from this course I appreciate the whole team for this course,

By Christian C

Apr 13, 2023

A well-paced course on the basic concepts encompassing IT and a great start to expanding upon computer knowledge.

By Noman R

Feb 23, 2023

It was a wonderful journey for me , I have learned a lot from this course by the help of highly sincere professor

By Andrew G N

Jan 6, 2023

This course has the best lectures and amazing practical in the qwiklabs. I really enjoyed practical in Linux OS.

By Sharod P

Dec 4, 2022

Great insight to how you should approach IT this will be a foundation for all who choose to go into the IT Field

By Luis S

Nov 18, 2022

Started with minimal knowledge in the IT department and left feeling more confident in pursuing a career in tech.

By Deleted A

Oct 14, 2022

This course was very informative and motivating. Thanks Google and Coursera for putting this materials together.

By Abdulkarim Z

Sep 25, 2022

GCC IT Support Academy Rapido. this was the greatest course I have ever taken. I learned a lot of things about IT

By Leonardo V

Sep 20, 2022

Great initial course in getting you a bit more familiar with what you'd encounter in the field. totally worth it

By Khanday J

Aug 2, 2022

This course is really interested one, you have a lot of things here to learn and gain knowledge from the scratch.

By Usman A S

Jul 7, 2022

I loved it! It was great experience to learn the fundamentals of Technical Support and it cleared many questions!

By Terri F

Jun 4, 2022

Short and sweet segments. Down to earth, real people explaining relevant topics in every day language. Thank you!

By Nazif K

Apr 8, 2022

it was a great course well organised and very flexible for any one to learn even without a prior knowledge in IT

By NIRMALA B L

Feb 6, 2022

it's was good i learn so many thing i just love thise course thank you for given such information,tq very much

By BENEDICTA F

Jan 17, 2022

Amazing. It made me even hungrier for technological knowledge than I anticipated. I am glad to have started this.

By Mackenzie A

Nov 24, 2021

This was a great course to take and very introductory, making it easy for anyone to get started in the IT world.

By Imran H

Nov 16, 2021

This course was jam packed with information about the IT industry. I very much enjoyed learning from this course.

By Alejandro S G

Jul 30, 2021

Un curso introductorio muy completo y sencillo que te da sólidas bases para adentrarte al mundo de soporte de TI.

By Jordan M

Jul 12, 2021

i love this course it honestly showed me all key and basic skills i will need to learn to get my foot in the door

By Shocka J

Jun 29, 2021

Great program that google is doing, if youre intrested into IT, join this course to learn and get your feet wet.

By Xavier A

Jun 14, 2021

An excellent intro to technical support. Gives great information at a good pace without overloading the learner.

By dorelle N

May 1, 2021

This course is very interesting , detailed and insightful. The projects are clearly explained and easy to follow.