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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,250 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

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7426 - 7450 of 10,000 Reviews for Technical Support Fundamentals

By Glen T

Feb 8, 2021

Great starter course to get into the IT world. Easy to do as long as you make the time to put into the course.

By Shehab A

Jan 28, 2021

I benefit more from this course , i am learning how to deal with devices and make a connection between devices

By Alfred “ H

Jan 26, 2021

It is a great course for a beginner. I have had some experience with the topics, but it was a nice refresher.

By Jackson S

Jan 4, 2021

It really did a fabulous job giving me a basic knowledge of what I need to do know to succeed in the IT field.

By Christine S

Nov 24, 2020

This is very helpful . Thank you so much to all the professors for sharing and guiding us through this course.

By Nivedhan M

Nov 18, 2020

great course to get to know about the basics of the computer and role of it support in the computer industries

By Isamedin B

Nov 6, 2020

It was very interesting course, helped a lot in a ways of working and communcating. In IT field obviously too.

By Raymond F

Nov 4, 2020

This is a great foundation for what IT is and hopefully help me to better understand the rest of the training.

By Jacob R G

Oct 31, 2020

Absolutley superb! So grateful for the opportunity this course is providing me and my family! Thanks Googlers!

By Janhavi Y

Oct 30, 2020

this course is so interesting .it never feels boring watching videos .it is just excite to learn more and more

By Danielratlaugh

Oct 26, 2020

Super wonderful beginning step into IT support. It was very clear and easy to understand with simple examples.

By Saeed A

Oct 2, 2020

wow a relieve not a big fan of Linux, but I learned a lot. Thank you Google for the opportunity, and Coursera.

By Nii A

Sep 28, 2020

I am so excited to have gone through this course to acquire the knowledge and technical know how on computers.

By Shivani S

Sep 28, 2020

It was properly planned and organized. It made learning experience more better and blissful.

Thank You TEAM !!

By Justin W

Sep 11, 2020

A lot of good information. I recommend this course to anyone thinking about going into Information Technology.

By William E P

Sep 10, 2020

Like I've stated to myself, throughout this course: ,"Wow." Love the details of the course and it's taught me.

By Keegan G

Aug 31, 2020

Really enjoyed the course definitely showed me some good tips for customer service and basic troubleshooting.

By Lisa D R

Aug 30, 2020

i really enjoyed the course and look forward to learning more and applying what i learn in a support capacity.

By Keny W

Aug 26, 2020

It was an amazing course to take it. Thanks Google to share that knowledge to all the people around the globe.

By Anselwithmac

Aug 24, 2020

Solid fundamentals for learning about the IT space and business infrastructure with real world case scenarios.

By Mahsagar M

Aug 5, 2020

The course is just amazing.I learnt all the fundamentals of IT.The assignments very arranged in a best manner.

By Subhasish S

Jul 28, 2020

A great refresher for IT professionals, a good starting point for beginners(both from IT or non-IT background)

By Shelton A C

Jul 16, 2020

Helped me remember many things I had forgotten and introduced me to some of the newer things in today's times.

By Robert M

Jul 8, 2020

Such a great introduction into the world of IT. Taught me some core concepts that I will hold with me forever.

By Puja k

Jun 15, 2020

such a awesome course ,i highly recommend to do this course . you will definitely learn alot from this course