Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,401 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GP

Feb 25, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

MS

Dec 25, 2022

I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.

Filter by:

9701 - 9725 of 10,000 Reviews for Technical Support Fundamentals

By Jason G

Jul 24, 2020

Great starting point and would recommend anyone to complete it and continue on this path

By Rene` V

Jul 22, 2020

Great content. Such a good fundamentals course, great foundation to start your IT career

By Andrew R

Jul 16, 2020

A great base level of IT knowledge for any aspiring person looking for a career in tech.

By Joe M

Jun 25, 2020

Outstanding course to take. Very demanding yet very fun and engaging! Great Instructors!

By Marcelo S - S

Jun 23, 2020

Simplesmente perfeito, muito obrigado pelo conhecimento repassado durante essas semanas.

By Aditya S

Jun 22, 2020

Its been a very fantastic journey with Google , learning Technical Support Fundamentals.

By Norman M

Jun 17, 2020

Its a great course concepts are well articulated and direct to the point on what matters

By George R

Jun 9, 2020

Great course to start to. Very motivating and it makes you want to keep going and learn.

By Sebastian R

May 24, 2020

A really good introduction to the IT world. I'm in love with it and excited to continue!

By Marcel

May 21, 2020

Very good course for beginners the explained everything you need to know for entry-level

By Nicolas G

May 18, 2020

This was great overall! I will be taking the next courses and hopefully will learn a lot

By Miguel C

May 12, 2020

the material is of great quality and contains very knowledgeable industry professionals.

By Spriha G D

May 11, 2020

great course with qwiklab activities which makes it even more amazing. Loved the course.

By Ritesh S

Apr 28, 2020

Best for those who doesn't know anything about what is IT world., and lot of many things

By William d R D

Apr 21, 2020

Excellent course. Informative, complete, great tools and interesting up to date content.

By Radka F

Mar 28, 2020

What I love about the course was the authenticity of the team involved into its creation

By Deleted A

Mar 6, 2020

Very basic and informative class! Perfect for starters who want to start a career in IT.

By Matthew S

Feb 22, 2020

i enjoyed the course as it challenged me to use my critical and regular thinking skills.

By Cassia M W

Feb 13, 2020

Very good! I learned a lot in every week. I thank everyone who will develop this course.

By Samuel R d C

Jan 17, 2020

It was a good experience I learned a lot and I hope when done to find a job in IT field.

By Hamza A

Oct 24, 2019

Completed a 6-month course in just 3 days. Isn't awesome. Thanks to Google and Coursera.

By Nate M S

Oct 4, 2019

Great course for IT beginners or immediate users. Training and Instruction is top notch.

By Andrew L R

Jul 8, 2019

Great introduction the IT field. Looking forward to the more detailed technical courses.

By Victor O

Jul 7, 2019

An insightful and in depth knowledge of Computers and IT in general, Thank You Coursera!

By Michael H

Jun 29, 2019

Great survey of the foundations of tech support. Exercises are creative and informative.