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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,492 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

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9851 - 9875 of 10,000 Reviews for Technical Support Fundamentals

By Abel O G

Sep 24, 2019

An Amazing way to learn Technical Support Fundamentals from great teachers and content.

By Kynika G

Aug 10, 2019

I have learned so much in this first part I look forward to finishing this certificate.

By Daniel M

Jul 25, 2019

Really good basic knowledge and training. I can't wait to finish the rest of the course

By Justin R

Jul 19, 2019

I had a great time taking this course and have already recommended it to a few friends.

By SEBLE G

Nov 2, 2018

I have enjoyed the course and look forward to other certefication from Google as well.

By Gage L

Aug 7, 2018

Very well done for beginners with absolutly no experience, and a geat refresher for me!

By Crystal T

Jun 3, 2018

Easy to Navigate course that starts out easily easing you into the world of IT Support.

By Gretchen S

Apr 12, 2018

Amazing! I am so thankful and so so happy I took this course! You all did a great job!!

By Suni C

Mar 18, 2018

IT WAS SO MUCH FUN AND EXCITING TO COMPLETE. WHAT A GREAT ICE BREAKER INTO THE PROGRAM.

By Ernest M

Mar 12, 2018

Great course! Would recommend it to anyone looking to get a better understanding of IT.

By collin m b

Feb 19, 2018

this course has been awesome I hope the courses to come are just as fun and informative

By Al M

Jan 30, 2018

Great layout and very informative. Will be continuing the other parts of the IT series.

By Sara C

Jan 26, 2018

Very engaging and fun way to learn or refresh and reinforce already acquired knowledge.

By Jonathan M

May 23, 2025

Great intro Course to get started! Now we enter deeper the Forest for more Knowledge!!

By Nosipho K

May 17, 2025

The course was good and I learnt a lot which will help in the real world of employment

By Aeleen S

Nov 20, 2024

As a working mother this course gave me the flexibility to complete it on my own time.

By Abhinav G

Jul 30, 2024

The course was very well structured and has provided me good technical support skills.

By Daniel C

Feb 20, 2024

This program was excellent and really helped me build my foundational knowledge of IT

By Sergiu G S ( P

Feb 19, 2024

Excelente Aufteilung des gesamten IT Support Alltags in 6 Modulen. Sehr empfehlenswert

By Jonathan L

Oct 31, 2023

Collegiate-level information. Assignments are easy if not a little picky on semantics.

By Ahmad H

Sep 12, 2023

Very smoothly defined everything. Very easy to understand what the teacher is saying.

By ALEXANDER D O

Aug 28, 2023

Muy interesante para aquellas personas que están aprendiendo de sistemas informáticos.

By Kaleem U

Jul 19, 2023

ita a great initiative by Google. we learned a lot of things at home. thanks to google

By Lucas G 1

Jun 11, 2023

This course is very helpful and i need to get more access to the next course resources

By Lekiaite M

May 17, 2023

Very informational. A little fast paced but very manageable with time and consistency.