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Learner Reviews & Feedback for ITIL V4 Brief Overview of Management and Practices by EDUCBA
24 ratings
About the Course
Embark on a transformative journey in IT Service Management with our comprehensive program focusing on ITIL V4 Management and Practices. This course is designed to elevate your expertise in ITSM, providing advanced strategies to excel in today's dynamic digital landscape. Delve into critical aspects such as architecture management, Continual Improvement practices, and information security management to ensure robust IT service delivery. Explore essential management practices including change, risk, and financial management, alongside effective strategies for supplier and talent management. Through theoretical exploration and practical examples, gain comprehensive insights into service management and technical management aspects, empowering you to drive organizational success and innovation.
Target Learners:
1) IT managers
2) Service delivery managers
3) IT project managers
4) IT professionals involved in service delivery and support
Pre-requisites:
1) Basic understanding of IT Service Management concepts
2) Familiarity with IT infrastructure and operations
Top reviews
SD
Apr 17, 2025
Provides a concise overview of ITIL v4 management practices, delivering practical, actionable insights for IT service managers and novice practitioners.
VK
May 3, 2025
Great for certification prep—simplifies ITILv4’s key concepts, though real-world examples would strengthen practical application.
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