Dell
Develop with Dell: IT Sales Specialization
Dell

Develop with Dell: IT Sales Specialization

Launch Your Career In IT Sales. Gain the skills you need to become an IT seller.

Develop with Dell

Instructor: Develop with Dell

Included with Coursera Plus

Get in-depth knowledge of a subject
4.9

(23 reviews)

Beginner level

Recommended experience

Flexible schedule
1 month, 6 hours a week
Learn at your own pace
Earn a Certificate
With paid plans
Get in-depth knowledge of a subject
4.9

(23 reviews)

Beginner level

Recommended experience

Flexible schedule
1 month, 6 hours a week
Learn at your own pace
Earn a Certificate
With paid plans

What you'll learn

  • Identify basics of the sales process and the core skills you need as a seller.

  • Explore strategies for building rapport and discovering your customer's needs.

  • Discover keys for closing a sale.

Details to know

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Taught in English

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Specialization - 3 course series

What Does IT Sales Entail?

What Does IT Sales Entail?

Course 17 hours

What you'll learn

  • Describe the sequence and significance of each stage of the sales process.

  • Demonstrate effective strategies for qualifying opportunities.

Skills you'll gain

Category: Customer Relationship Building
Category: Prospecting and Qualification
Category: Inside Sales
Category: Interviewing Skills
Category: Sales Presentation
Category: Active Listening
Category: Technical Sales
Category: Business Communication
Category: Outside Sales
Category: Sales Process
Category: Career Development
Category: Sales
Category: Customer Relationship Management (CRM)
Setting Up Your Sale

Setting Up Your Sale

Course 26 hours

What you'll learn

  • Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner.

  • Apply probing and drill-down questioning to uncover further important customer information.

Skills you'll gain

Category: Customer Relationship Building
Category: Interviewing Skills
Category: Software As A Service
Category: Sales Presentation
Category: Customer Insights
Category: Data Centers
Category: Technical Sales
Category: Outside Sales
Category: Data Storage Technologies
Category: Career Development
Category: Sales
Category: Solution Selling
Category: Inside Sales
Category: Computer Hardware
Category: Communication
Category: Digital Transformation
Category: Customer Relationship Management (CRM)
Selling with Confidence

Selling with Confidence

Course 34 hours

What you'll learn

  • Evaluate the relationship between value propositions and buyer motivations.

  • Build and deliver a value proposition as a way to secure customer commitment.

Skills you'll gain

Category: Selling Techniques
Category: Sales Presentation
Category: Technical Sales
Category: Customer Service
Category: Business Communication
Category: Closing (Sales)
Category: Outside Sales
Category: Sales Strategy
Category: Sales Process
Category: Sales
Category: Inside Sales
Category: Value Propositions
Category: Overcoming Objections
Category: Customer Relationship Management (CRM)

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Instructor

Develop with Dell
Dell
8 Courses3,846 learners

Offered by

Dell

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (5/1/2024 - 5/1/2025)