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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: New
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      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
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      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Service Design, Change Management, Design Thinking, Social Media Campaigns, Performance Measurement, Social Media Marketing, Social Media, Content Performance Analysis, Social Media Management, Innovation, Social Media Content, Business Process Management, Business Process Improvement, Performance Improvement, Digital Marketing, Operational Efficiency, Leadership, Customer Engagement, Content Management, Search Engine Optimization

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
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      Coursera

      Facebook Strategy: Effective Content

      Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Content Strategy, Content Marketing, Social Media Strategy, Social Media, Customer Insights, Digital Media Strategy, Target Audience, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      481 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      274 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
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      Google Cloud

      Looker Studio Essentials

      Skills you'll gain: Business Reporting, Data Visualization Software, Data Literacy, Data Presentation, Interactive Data Visualization, Performance Reporting, Data Storytelling, Dashboard, Data Integration, Marketing Analytics, Google Analytics

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Coursera

      YouTube Strategy: Effective Content

      Skills you'll gain: Video Production, Content Strategy, Content Development and Management, Content Creation, Social Media Strategy, Target Audience, Media Planning, Generative AI Agents, Ideation, Keyword Research, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
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      U

      University of Maryland, College Park

      Artificial Intelligence in Government

      Skills you'll gain: Automation, Artificial Intelligence, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Generative AI, Technical Consulting, Performance Measurement, Procurement, Organizational Change, Natural Language Processing, Scalability, Ethical Standards And Conduct

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      SkillsBooster Academy

      DeepSeek R1 for AI Marketing and Business Strategy

      Skills you'll gain: Return On Investment, Financial Modeling, Business Strategy, Marketing Strategies, Dashboard, Business Planning, Performance Measurement, Market Analysis, Competitive Analysis, Market Trend, Strategic Decision-Making, Strategic Leadership, Data-Driven Decision-Making, Plan Execution, Target Audience, Content Marketing, Online Advertising, Prompt Engineering, Digital Marketing, Media Planning

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
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      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, AWS Kinesis, SQL, Query Languages, Data Integration, Database Systems, Database Management Systems, Databases, Amazon Web Services, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      479 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
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      Free Trial
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      Cisco Learning and Certifications

      Examining MPLS VPN Operation

      Skills you'll gain: Border Gateway Protocol

      Beginner · Course · 1 - 3 Months

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    1…192021…226

    In summary, here are 10 of our most popular customer success courses

    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Digital Transformation in Hospitality: Starweaver
    • Facebook Strategy: Effective Content: Coursera
    • Marketing: Customer Needs and Wants: IESE Business School
    • SAP Customer Engagement and Discovery: SAP
    • Harnessing AI for Business Impact: Coursera Instructor Network
    • Looker Studio Essentials: Google Cloud
    • YouTube Strategy: Effective Content: Coursera
    • Artificial Intelligence in Government: University of Maryland, College Park
    • DeepSeek R1 for AI Marketing and Business Strategy: SkillsBooster Academy

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